[Resolved] Jabong — Jabong 30 Day Return Policy | |||
I return my order within week. After more then 30 days still I not get any revert. I had mailed twice & called 4 times to www.jabong.com customer care & wrote my Jabong complaints but still I not get my money back or any replacements. Was this information helpful? | |||
Sep 4, 2016 Complaint marked as Resolved Apr 27, 2015 jespreet's response Hi, as i didnt like the product which i got delivered on 13.04.15, so i sent mails to jabong custumer care abt returning the product within a week, but till d date i hvnt get any response frm there. My order no is [protected] . Pls do the needful n send me the confirmation sms on my mobile.
Verified Support Aug 04, 2016 Jabong.com Customer Care's response Hi, Kindly share the concerned order number so that we can assist better.
Regards,
Jabong Care Team
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54 Comments | |||
Comments
Hi i am vineet and i have purchased slipper and the item was to be gifted to my gf. but the size is big. So now i want to get the same item with smaller size.. please let me know the procedure for exchange the item
Reply
I have recieved a gear green bagpack on sunday which i had orderd and on monday when i checked it and i found that the bag was defective so i want to exchange my bag with the same other new bag
my oder no.[protected]
i orderd shoe first thing the box that shoes came in was completely damaged and the seal was open/broken not and some dust on the shoes, i oreder shoes according to their size chart and it did not fit me correctly and i opted for COD and when i asked for exchange they at jabong care call centre straight away refused to give me exchange she said we dont provide reverse pick up from your area i mean what non sense is this because if i want to buy a product online that means i dont want to get out of my house and order the product from the comfort of my home so that applies in case of the exchange/replacement of product also, i dont wish to go out and find courier companies to ship product back to jabong
the lady a customer care said find a courier company and ship it to over address and we will give you jabong credits and no exchange and i have to reorder the shoes again which might soon get out of stock i doubt even ill get any jabong credits or no returning to them aslo after diwali most of ther coupons will not work and the shoe price will increase to 2499rs where as i got it for 1788rs that means il be forced to buy shoes in range of 1799rs even though i dont like it. SERIOUSLY CHEAP AND DIRTY BUSINESS STRATERGY.
this was my first online shopping experience and they disappointed me.
i orderd shoe first thing the box that shoes came in was completely damaged and the seal was open/broken not and some dust on the shoes, i oreder shoes according to their size chart and it did not fit me correctly and i opted for COD and when i asked for exchange they at jabong care call centre straight away refused to give me exchange she said we dont provide reverse pick up from your area i mean what non sense is this because if i want to buy a product online that means i dont want to get out of my house and order the product from the comfort of my home so that applies in case of the exchange/replacement of product also, i dont wish to go out and find courier companies to ship product back to jabong
the lady a customer care said find a courier company and ship it to over address and we will give you jabong credits and no exchange and i have to reorder the shoes again which might soon get out of stock i doubt even ill get any jabong credits or no returning to them aslo after diwali most of ther coupons will not work and the shoe price will increase to 2499rs where as i got it for 1788rs that means il be forced to buy shoes in range of 1799rs even though i dont like it. SERIOUSLY CHEAP AND DIRTY BUSINESS STRATERGY.
this was my first online shopping experience and they disappointed me.
I want to replace my order as i have choosen the wrong size kurty.soo i want replace my order..
Here I see Jabong guy being all nice but I sent him this email and alas no response. Pathetic services
________________________________________________________________________________...⇄
[protected] Forwarded message[protected]
From: Neha Kaul <online.[protected]@gmail.com>
Date: Sat, Jan 4, 2014 at 10:38 AM
Subject: MY JABONG EXPERIENCE
To: [protected]@jabong.com
I used to buy with Myntra. Although I never faced any issues with them, I decided to try Jabong on my friend's recommendation. I have had the worst experience shopping with Jabong. I ordered two items - kurta and a Nehru Jacket together. I received Kurta first and your systems showed that I received jacket. I decided to ignore thinking it might be a simple system entry mistake. I then placed a return request for kurta the day it started showing in your systems but little did I know that your entire IT systems are mess. Not only that your people dont understand. I called up thrice for my return because I was in urgency of vacating the house. I HATE JABONG FOR SO MANY FOLLOW_UPS. You have upset me beyond any consideration. I am generally constructive and try to provide improvement feedbacks but in your case, I dont feel like interacting more. I will also give strong feedback about this experience all over the web to spare people of the pain I faced.
________________________________________________________________________________...⇄
[protected] Forwarded message[protected]
From: Neha Kaul <online.[protected]@gmail.com>
Date: Sat, Jan 4, 2014 at 10:38 AM
Subject: MY JABONG EXPERIENCE
To: [protected]@jabong.com
I used to buy with Myntra. Although I never faced any issues with them, I decided to try Jabong on my friend's recommendation. I have had the worst experience shopping with Jabong. I ordered two items - kurta and a Nehru Jacket together. I received Kurta first and your systems showed that I received jacket. I decided to ignore thinking it might be a simple system entry mistake. I then placed a return request for kurta the day it started showing in your systems but little did I know that your entire IT systems are mess. Not only that your people dont understand. I called up thrice for my return because I was in urgency of vacating the house. I HATE JABONG FOR SO MANY FOLLOW_UPS. You have upset me beyond any consideration. I am generally constructive and try to provide improvement feedbacks but in your case, I dont feel like interacting more. I will also give strong feedback about this experience all over the web to spare people of the pain I faced.
Hi,
Account holder name=Shivani khandelwal
Bank name=State Bank of India
Account No=[protected]
IFCS No=SBIN0016816
I Komal Unecha who had perchased the kaftan top worth 599
and i paid 638 with all aditional charges request you to transfer the entire refund amount on miss Shivani Khandelwal's account as given above.because my account is closed...
Account holder name=Shivani khandelwal
Bank name=State Bank of India
Account No=[protected]
IFCS No=SBIN0016816
I Komal Unecha who had perchased the kaftan top worth 599
and i paid 638 with all aditional charges request you to transfer the entire refund amount on miss Shivani Khandelwal's account as given above.because my account is closed...
I bought nike goalkeeping gloves but i am not satisfied with its size i want to return them
Soory my oder no is [protected]
Hi Jabong,
I want to exchange my Shoes(sneakers) which is too fit. my foots got injured by wearing that shoes. So, Please exchange my Shoes or else return back my money. i am completely dissatisfied. i felt uneasy in office, that affected my office work also. Kindly please exchange to "9" from existing "8" or send back my money. Please look into this issue.
Thanks&Regards,
Khaja Pasha
I want to exchange my Shoes(sneakers) which is too fit. my foots got injured by wearing that shoes. So, Please exchange my Shoes or else return back my money. i am completely dissatisfied. i felt uneasy in office, that affected my office work also. Kindly please exchange to "9" from existing "8" or send back my money. Please look into this issue.
Thanks&Regards,
Khaja Pasha
Can you please tell me how to return my product??
I ordered a combo saree, a pack of 5. One of the saree is defected and has a cut on it . Can it be replaces.Wats the procedure?
sandhya
sandhya
I want to exchange or get back my money. my watch is too big for me
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