[Resolved] Jabong.com — Shipment not received

[Resolved] Jabong.com — Shipment not received

B biswanath.chatterjee1 from Mumbai, Maharashtra

Hi, I had placed an order bearing order#[protected].Order was placed on 15th september and it was dispatched on same day itself.It was informed that I shall get the order by 20th september.Still I haven't received the order.It was sent by a courior named Gojavas.Their website is pathetic.It always shows the status as 'In Transit'.Let me know when I can expect the order.After this pathetic experience I am never going to order in this website.My contact number is [protected].Call me for further details. Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Received!!After putting a complain here I saw proactiveness from jabong and finally they delivered within time.This website helps a lot
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Jabong.com Customer Care

from Gurgaon, Haryana

Verified Support

Hello Nilmony

We sincerely apologize for the inconvenience caused. We have created a topic for you at our community website. Please check below link for updates on your query -

http://support.jabong.com/myjabong/topics/jabong_com_shipment_not_received?rfm=1

Regards
Team Jabong

biswanath.chatterjee1

from Mumbai, Maharashtra

whatever you have written there Same thing you told 2 days back and it was communicated that shipment will be delivered in next 48 hrs.That 48 hrs end today.I need my shipment to be delivered by next 24 hrs or immediately give me refund

Jabong.com Customer Care

from Gurgaon, Haryana

Verified Support

Hello Nilmony

We like to inform you that as per our logistics team your order was delivered at your shipping address yesterday.

We hope that your query stands resolved. Please let us know if there is anything else we can do for you.

With Regards
Team Jabong