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[Resolved]  Jaguar — Kitchen sink tap

We have purchased new house and all the fitting provided by the builder is Jaguar, most of the flats which have occupied and come to stay have got the jaguar taps problems I have not yet gone to stay but my tap has been leaking for 3 months now and I have given complains the jaguar rep came and said part is to be replaced inside the tap.

Note the fitting has 7 year warranty service, if this is the case then the tap should have 90days replacement (DOA) policy, it seems there is supply of faluty taps or quality control is missing as about all the flats have given complaint about the jaguar.

What can be done about the company which has 99 percent of taps faulty with high price tag for the same.

Ivan Dsouza
Complaint marked as Resolved Aug 13, 2020
Complaint comments  6 CommentsShareTweet


My Kitchen Sink tape had been loose and comes out. It was attended by your technician but now tape is again loose and fitting has been curved,
Please attend imm.
i procured some jaguar fitting from M/S prince sanitation, 58/1, nirmal chandra Street, kolkata-12 on 01.08.11. Jaguar has given 10 years warranty for its product. on the fitting the kitchen sink tap, within a week the front cover of the knob came out. The dealer assured that Jaguar attends the complaint within 24 hrs. I lodged complaint on iteractive voice mode (complaint No: 11017949 dt 17.08.11) and thereafter online complaint No TT[protected] dated 18.08.11. More that 3 days has passed nobody has visited my premise or respond on the above complaint.
This is a hardship to the consumer and I felt it should be brougth to the consumer forum for necessary action.

my office address: N. G. pandey, Scientist 'E1' CFMS, National Institute of Hydrlogy PO: Phulwari sharif, Patna-801505
Residential address: Kamala garden, Flat D/05, 140 Ho-chi-minh sarani, kolkata-61 (the complaint is made on the fittings made here).

Jaguar — kitchen tap

respected sir,
my kitchen tap is havin a heavy leakage... plz reply early.....v have called u a lot of time on customer care no nut no proper response.

Jaguar — Leakage in kitchen knob

I've purchased new flat few months ago & now I'm having leakage in my kitchen water tab.

jaguar, — leaking faucet and kitchen taps

jaguar taps and bathroom faucet is not working .i stay at house no35/6577 at goisaikunnu.west hill appartment road,kuriachira thrissur 680006 mob [protected] email [protected]
I had placed N order for a shower enclosure, by paying an advance of Rs. 10, 000/- to the dealer on 0.01.2013. I was told that the enclosure would be set up on the 22 nd day, not a day later or earlier. On the 12 th of July I Recieved a call saying that they didn't know the specifications so were unable to process the order. The technician came and took the order again. I was informed that now they would put it up after 22 days again. I had already lost 12 days. I presumed that now the enclosure would be set up on the 2 nd of August. I sent several emails to the dealer, the company, however nobody had the decency to reply to my mail. I finally Recieved the packaged box on 7 th Aug late at night. Today morning 9th Aug the technicians come to set up my bathroom to find out that the dealer had sent only half the required stuff. So now I am waiting with crossed fingers hoping that they will be kind enough to put up my shower enclosure any time soon !!!
Only suggest nobody else tries a BIG INTERNATIONAL brand like JAQUAR!!!
Papia Das

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