[Resolved]  Jewellery — BAD QUALITY PRODUCT

Address:Hooghly, West Bengal

I, Rajiv Choudhary bought a HALLMARK 22 C.T. Gold Solid Churi from ROYCO JEWELLERS, 101, Bagbazar Station Road, Chandannagar - 712136 on 13/10/2009 of 14.270 Grm. I paid him cash for this above item. But after a gap of 10 months when I show the Gold bangle it becomes almost Blackish. When i contacted the onwer of the shop he told me that he will deduct 10% and then exchange the item. He had taken Rs. 2709 as Making Charge and Rs, 140 as Vat tax.

I am not interested to either re-sale nor exchange the bangle.My problem is that, due to his fault I am bearing the loss.It's his duty to change the Gold bangle and/or replace it of same weight and same Hallmark item. Please do the needful in this regards and sugest me what steps should I take ? Please take necessary action aganst the owner of the such shop. his Vat No. is [protected] and BIS Standard Mark Licence No. is CM/L-5244457.

yours Rajiv Choudhary
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Aug 13, 2020
Complaint marked as Resolved 
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HI
I have ordered a gold necklace at local store and i paid advance of rs 2, 00, 000. I have send an image of the necklace in wathup and asked him to do the same. But he did not do like which i gave and i didnot liked it.
I ask him to give my money back. But he is not willing to give my money back. Pls help me out

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    CHANDANNAGORE
    West Bengal
    India
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