[Resolved]  Jharkhand Gramin Bank — my balance

From: Mr. S.I.Basu
Jharkhand Gramin Bank
Sini, Dist : Seraikella- Kharsawan-833220

The Chairman
Bharti Airtel Limited
H-5/12, Qutab Ambience
Mahrauli Road
New Delhi - 110030

Sub : My Prepaid a/c pilferaged by your office. your integrity is in doubt. Be honest

I the undersiged, a lifetime customer bearing registration no- A.B.H. 057, M# [protected]. A sudden fall of balance was noticed and I contaced your customer care on 08/12/07 at about 5:45 to 6:15 P.M. but your office refused to disclose of the (theff) pilferaged of my a/c done on 06/12/07 and 07/12/2007 as under :-
1- On 25/12/07 at about 8:45 P.M I had recharged for Rs. 200 Rs. and my balance was around Rs. 170.00
2- On 06/12/07 I had made three local calls around 1:00 P.M. to 2:30 P.M. only.
3- No calls made on 07/12/07.
4- On enquery from your office it was stated that calls recorede on 06/12/2007 at about 10:15 to 10:30 and on 07/12/07 from night 10:14 to 11:15 P.M. to same airtel No, but in my mobile set no such recorded enterd. further more it was also reveled that same number of airtel was used through any a/c on 03/12/07.
5- your office refused to disclose the number which was called and my a/c was deleted for 06/12/07 & 07/12/07.
I am very confradent that it is frand committed by your staff OK any person inconnivance with your office they breaking my sim... No./ M. No. etc divierting my balance as well as deleting my cell register as well as disturbing my call register.
could yu please reply immediately as it is a criminal offence by your office under kind shelter.

your faithfully.
( [protected])
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Aug 13, 2020
Complaint marked as Resolved 
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