Jk Tyreltd/honda Siel India — wearing of tyres under warranty and non address of complaint

Address:

Uttarakhand

dear executive
pl find below the two mails n complaint no 31100466 lodged against honda siel india/jk tyres.
instead of repeated reminders n requests honda siel indai/jk tyres limited failed to replace two low quality radial tyres provided to mr deven datta in his honda city (vmt model)purchased on 22 sep 10 (veh registration noCHO1AE7836) which were worn off within the warranty period
n have been giving lame excuses for the loss caused to the customer and a huge embaressment n financial loss caused to the customer by the company.
ur requested to please pursue the matter n takea serious action the company fo the embaressment n loss caused to the customer
regards
deven datta
pl call at [protected],[protected],[protected]









From: "deven datta" [protected]@rediffmail.com
To: [protected]@hondacarindia.com
Cc: [protected]@rediffmail.com
Subject: complaint no 31100466




dear executive
urresponse to the complaint no given above is not satisfactory as per the customer,u r requested to pl advise any other suitable dealer other than divine honda to pl check the vehicle tyres since the reply given to me by divine honda executives is not acceptable because of the following reasons;
1. the mechanic agreed to the wear n tear but the executive didnt.
2. i was being told by the executive that radial tyres ar e for comfort n they have lesser life(is this the logic on which honda siel works?????????????),
3 becuaseof the load of the engine in front the tyres have worn off ??????????
4. radial tyres have lesser life because they r costly.....(does it soundsense??????????)
5. there is no requirement of tyre rotation before 10000kms even if the veh had plied on rough road conditions.....(this is when ur executive was told tht veh had travelled i rough condn in initial 5000kms)...
lastly i[censored] all r of the same opinion then pl lemme know the contact address of following
jk tyres limited
honda siel international
consumer court of india
LAST BUT NOT THE LEAST PL ADVISE DIVINE HONDA NOT TO CALL ME SINCE THE PEOPLE AT DIVINE HONDA JUST" WANT TO SEEN HEAR WHAT THY WANT TO HEAR IRRESPECTIVE OF WHAT THE CUSTOMER IS SAYING" .....N ARRANGE A CALL BACK FROM A SUITABLE N SENSIBLE EXECUTIVE O[censored]R ESTEEM ORGANISATION TO CONTACT ME AT
[protected],[protected],[protected]
DEVEN