JustDial.com — Unsatisfactory services

Sir,

I am facing problem with just dial. I had joined a plan of 1 year. Initially
I had paid for 3 months. At the time of joining, Ravish Chitalia (campaign
manager, Mumbai) had said that I can decide after three months whether to
continue with the service or not. He had said that I can cancel the contract just by stop making the payment after three months. But to my surprise that was not the case.
I had to cancel my contract.I called the customer service, I mailed them but no reply. I called the campaign manager but no reply. After few calls I got a customer representative call who said that JUST DAIL contracts are for 9 months and not 3 months.She said I wouldn't be able to cancel the contract for atleast 9 months even if the Just dial rep made me signed the contract on false basis.

I don't like the services. I am not using the services any more.The amount goes on deducting automatically from my bank account. Bank has also refused to stop the payment. Finally I have withdrawn all the amount from my bank but I am charged as ECS is getting bounced. Because of Just dial I am on the verge of cancelling my bank account.

Now who will pay the amount that bank is charging me ??
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Dear Customer,

We would like to understand & resolve your grievances to serve the best services & to keep long terms.
Kindly contact on [protected] or mail on [protected]@justdial.com & [protected]@justdial.com



Thanking You,
Just Dial Customer Support-Mumbai
s babu
Dear friends
just dial chennai is the worst in services, they give empty promises and
actually cheating customers Be careful when u sign an agreement.They will
never reply ur calls or emails once u sign the agreement.fraudsssss...

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    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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