JustDial.com — Unsatisfactory services | |
Sir, I am facing problem with just dial. I had joined a plan of 1 year. Initially I had paid for 3 months. At the time of joining, Ravish Chitalia (campaign manager, Mumbai) had said that I can decide after three months whether to continue with the service or not. He had said that I can cancel the contract just by stop making the payment after three months. But to my surprise that was not the case. I had to cancel my contract.I called the customer service, I mailed them but no reply. I called the campaign manager but no reply. After few calls I got a customer representative call who said that JUST DAIL contracts are for 9 months and not 3 months.She said I wouldn't be able to cancel the contract for atleast 9 months even if the Just dial rep made me signed the contract on false basis. I don't like the services. I am not using the services any more.The amount goes on deducting automatically from my bank account. Bank has also refused to stop the payment. Finally I have withdrawn all the amount from my bank but I am charged as ECS is getting bounced. Because of Just dial I am on the verge of cancelling my bank account. Now who will pay the amount that bank is charging me ?? Was this information helpful? | |
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2023
+91 88 88 888888
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+91 22 6677 9999
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Just Dial Customer Support-Mumbai