[Resolved]  JustDial.com — Tracking my calls to their merchant!!

Today I visited my doctor, to which I have been consulting regularly from last 6 - 8 months. I had taken the initial contact for him through Just Dial just once, the very first time.
Today my doctor asked me if I was calling Just Dial to get the number every time, and was also unhappy saying that he gets alerts for that, every time I visit him.
I was surprised as I had his no. in my phone and used to call him directly.
He even showed the email from JustDial to him, and to my shock the time given was same as the time I had called the doctor (just one minute diff.) To experiment I called from my mobile on his landline right in-front of him and he received the call as well.
As expected he received an alert from JustDail within few minutes. And the alert says Mr. Vikas asked for his no. at a time which is jsut a minute after I had called on the land line.
This is really scary, because this means that they are tracking calls from people registered with them!!
Please stop calling them!
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Vikas,

We would like to understand & resolve your grievances to serve the best services.

Kindly contact on [protected] or[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support-Delhi/NCR
Hey Vikas dat doctor is an advertiser of Justdial, That's y he got ur info, , , , ,
Actually he paid money to get patience to his hospital.
This is not a kind of tracking calls or something, in the mean wile we are informing that doctor saying that that U has trying to contact him.
This is how crores of people getting benefit.Thanks For using justdial, I[censored] wish use our service to get any info anywhere in india.

Thanks,
They redirect number without giving your actual numbers to customers and also keep track of each customer to merchant calls. Thats why they show ten fold the lead nos. while recrunching the same lead umpteen times. Which is ridiculous. JustDial is big fraud for customers and merchants. Yes JustDial is a fraud. JustDial Sucks Big time...Single Lead Repeated Several Times to provide lead count. One lead passed to 20 others. No way its reliable even after paying lacs of rupees citywise for premium listing you never get exclusivity. We had made huger investments by falling prey to their marketing gimmicks (almost Rs.10 lacs) biug amount for a small company like us.

Their lead quality is also pathetic.

JustDial Sucks Big TIme

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4239
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information