[Resolved]  JustDial.com — Just Dial fraud company

I had registered a monthly plan with Just Dial wherein they said that my details would be given to callers asking for the service.I wantd to cancel the same but they are ignoring and not bothered i I have also sent a mail to their CEO but he is also not bothered.

My request beware of this fraud Company
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Oct 19, 2017
Complaint marked as Resolved 
Verified Support
Sep 18, 2017
JustDial.com Customer Care's response
Hi Pooja,

Please write a line along with your registered contact number at [protected]@justdial.com so we can revert back to you.

Team Justdial
Complaint comments 

Comments

This problem has been resolved.
Arte R
Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support-Delhi/NCR
i am a fan of just dial though i am a student i strongly recomend just dial. after all its a caller driven company and probability based too, say for example one lead is send to five to seven people we say no one gets any thing .. but could you justify that a why a jweller wants its shop in jwellers lane ?? or why garment retailer look shop in garment market ?? no one complains if one customer sees whole market for same product ?? eventully compititon is needed and is part of free market system no one can deniy .. if we are unable to convert it into prospects we start abusing someone may be its just dial or any other company please leave this pessimestic approch there are lot of people whom are earning through it .. if dont like say no .. why these unnescessary grivences ???
regards - bharat

Just Dial — Takes money and doesn't deliver services

JustDial is the most fraudulent of the big name companies in India.

It is always eager to take your money but once the payments have been made, it doesn't deliver on the promises made.

Can't believe how can a VC of Sequoia 's stature associate itself with a fraudulent company as JustDial. It is a decent search engine, but the business listing (advertising and placement) part is complete fraud, as it milks the advertisers, makes fake categories and doesn't place the ads as promised. If it did it once, it can be blamed on an over zealous salesperson, but if it happens more than once and there is a pattern to the behaviour, then you know that the fraud is being committed all the way to the management level.
Dear Customer,

Before accusing Justdial for fraud, please get some facts in place. Justdial has been in this space for last 14 yrs and has earned reputation of a company which provides maximum ROI than any other medium.You can very well see that in the testimonials on our website.

Please mention your location and number so that we can get in touch with you and understand the issue.

or send your contact details on "[protected]@justdial.com".

Regards,
Just Dial Services
Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on[protected] or write a mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support-Delhi/NCR
Just Dial is Just Fraud. I agree with all the victims that Just Dial is extremely eager and persistent to get you signed up for advertising. But once you have signed up, they completely ignore all the promises made at the time of signing up and do not respond to any complaints at all.
I disagree with the above conversation, i have company which deals with water purifiers iam getting good leads from them .This is fact that they provide one customer leads to diffrent vendors, but thats not an issue, justdial aim is to provide different options to their callers ...so that he can find a better deal from the least price vendors.so please dont blame them...


with regards
nitesh
hyderabad
To all people who are looking out at Just Dial as a advertising route!

We had signed a contract with Just Dial (JD) by paying per lead (lead based contract) in 2008. The following are the lead contract that we had signed with Just Dial and the leads that we have received and the leads that are pending.

City Contract Actual Pending leads
Baroda 50 38 12
Ahmdabad 50 34 16
Surat 50 11 39
Mumbai 15 15 0

This data has been provided by Justdial team from Ahmedabad itself and we are yet to verify whether its true or not. However, Its been more than 8-10 months since the contract has expired and the leads are still pending. I am yet to receive any lead since February inspite of leads being pending.

Why did JUSTDIAL sign a contract with me promising me x nos of inquiries, when you are unable to meet those demands? Infact Mr. Sultan, who was your branch head, Baroda then, was boasting that I should go in for a larger package since this package will be over within a month!! WOW – for me its been 18 months, and looks like its not yet 1 month by Mr. Sultan’s standards!! Second, if the lead contract is still not over, why is JD not sending me any new leads since February?? Thirdly, JD has called only when it came to renewal of the contract – why didn’t you contact me when you were unable to meet the inquiries allotted to me?? Lastly, JustDial expects me to go in for a renewal, after the kind of quality, quantity and service that I have been offered??? THIS IS SERIOUSLY UNBELIEVABLE!!

I am seriously not pleased with JUSTDIAL, as IMHO, it is just promising people like us the moon, and then completely failing to deliver on their promise!! Which shows the integrity of the company. IF someone asks me, whether they should go in for JD – I would scream – NOOOOO!!

I just had a talk with the JD representative today, and he said, that since the software is automated and the 1 yr is over, the contract is OVER. Now they have asked me to pay another Rs. 12, 000 instead of Rs. 18000, so that I can recover the already pending amount. I told him, why cant JD simply credit the due amount into my account (with permission from their Headquarters) and then let the amount I have paid per lead, get over and then approach me for renewal. But the only answer that i got was, we are already giving you a credit in our new scheme! Wow, I have already lost a couple of thousand, and now to recover that couple of thousand, they want me to put in another couple of thousand!!

If people make fool of you once, its ok; Dont allow Just Dial company to make fools out of your TWICE!! BEWARE!!

Chaitanya Yardi.
Director (Marketing)
NRG Technologists Pvt Ltd
Dear Ms. Chaitanya,

Thanks! for being a member of Just Dial Services.

With reference to your above mentioned comment, this is to inform you that you had signed a lead base (biddable) contract with Just Dial Services where you have selected some bid price to get the leads on the basis of per lead and we have provided the services accordingly.

We also would like to inform you that Just Dial Services informed you about all the features of the biddable position for which you were agreed & then take the services. And accordingly your contract is running fine & your contract will rotate/appear according to bid price selected by you.

For any query/issue you can contact our Customer Support dept. at[protected] to get the solution of your issues. We will be happy to serve you the best and will try to resolve all your queries/issues.

Just Dial Services always believes in long & healthy business relations with our customers & don't want to lose any of the customer.

We will be get back to you as soon as possible and will give you the solution.

Thanks & Regards,
Just Dial Services
Dear Ms. Chaitanya,

Greetings!!!

With reference to our telephonic discussion all the issues have been resolved and also get your confirmation mail for the same.

Looking forward for our long & healthy business relations.

Thanks & Regards,
Just Dial Services
Last year we had signed a contract for platinum Category in September 2009. We had given the payments on the same day.In march 2010 our service for platinum contract was stopped and given to somebody else. Which the customer executive & manager have accepted. Now they are saying we cant do anything about this. My invoice no is PY[protected].
This is total breach of contract from your organization. I would request you to look into the
to just dial
kindly attention Mr.Shakir hussan

As per discussion with u about not receiving leads. I didn’t understand what you want to explain me in previous mail(you have signed a Supreme Package and will get leads on rotational basis and this is a Tenure contract).
I only know that from 4 days I received only 2 leads and that are only inquiry calls. for checking this I call to just dial 5 times with different numbers and names for require computers service etc. after all calls I didn’t receive a single inquiry from you for that.
I think all you peoples running a fake, not fare and money extortion business from your client. I suffer from 5 days and calling and mail to just dial again and again but nothing happen. please mr shakir stop my services now and my ecs also now.i become so frustrated and disappoint with just dial
(Another issues is every morning I received a call from just dial a person mohit demanding me previous balance advance money 8000/-and say your listing not activated due to this and you will not get leads. but when I talk with you u explain some different stories that nothing happen. Don’t worry, no need to give money advance. what all this?????????/)
Please I requested you again stop my services and ecs now
-vishal
JustDial Virus : Sits in your bank account and eats it! Just Dial Stealing money from my bank account.

http://www.consumercourtforum.in/f5/justdial-virus-sits-your-bank-account-eats-just-dial-stealing-money-24181/

Just Dial or Fraud Dial - India's No. 1 Fraud Engine!!!

http://www.consumercourtforum.in/f21/just-dial-fraud-dial-indias-no-1-fraud-engi...
Come on all be unit against JustDial's Loots and Frauds

Everybody, I want to start an online community which will be highlighting JustDial's Frauds. I would like to save people from being victim of JustDial. Please show your support by replying at


http://www.consumercourtforum.in/f10/justdial-virus-sits-your-bank-account-eats-just-dial-stealing-money-24181/#post27457

and

FraudDial.blogspot.com


Thank you.
The Most Fraud Company where there is no proper customer support & team of marketing who are very cheap in their language as it has to be as people who are paid[protected] what can be expected????.
I had made a registration On 6th Of Sspt & when till the date there is no updation of my A/c nor they are bothered to revert.
Even the customer support service desk is helpless and totaly unhelpful.
Its just a sake of customer service desk.
I have given a post dated cheque as well so what their plannin is that by 1st October they will gather all the money till that time they will make me go round to them.
what the worst service ever seen by a pvt ltd company.
Check out the link even here people has not given it 5 stars as it has a very poor service and management.
http://www.justdial.com/srch/search_cmd.php?srch=true&sms=&city=Mumbai&define=&value=#
JUST DIAL IS JUST HYPE BY THE PEOPLE BUT INSIDE IT HAS SOME DIFFRENT STORY.
Just dial.com is an organization that symbolizes uneducated, unprofessional, unqualified, fraud, illegal and cheat people.

There are many illegal instances that just dial.com do -

1) Taking payments and posting ads of brands that don't belong to brand owners. They don't see any documentary evidence but just take money and post the ads.

2) Posting fake reviews of good and bad points about a particular brand to deteriorate brand image of any client. They rather act as a legal agent and ask companies to explain why. This is the height of behavior and cheating.

3) Sending same list of leads to a plethora of advertisers..and keeping it exclusive..

These people should be penalized for cheating companies.

for any communication please write prem.[protected]@gmail.com
Dear Mr. Premswar,


With reference to your comment posted against Just Dial Services, we would like to tell you about Just Dial Services.

JUST DIAL SERVICES is an Advertising agency & serving in this field from last 13 years, We receive 2.5 lacs calls on a daily basis where from our callers & clients get the services/business.

As an Information provider our callers are getting INSTANT services from our side according to their requirement and taking services at their home & saving their time as well. We provide some emergency services also like Hospitals, Blood Banks etc. which saves someone’s life.

And from our paid client’s point of view they are getting revenue & business from Just Dial Services and as a result they have their own name & fame in today’s competitive market.

For your reference please check the Testimonials updated on our website ‘www.justdial.com’ with the below mentioned link.

http://www.justdial.com/cms/index.php?option=com_testimonialku&Itemid=45

We always confirm all the details from our all paid/non paid clients for us to be able to deliver accurate information to all our precious clients & callers and that’s why JUST DIAL is the best & No. 1 Local Search Engine in the Advertisement field.

We always provide 1 to 7 companies name to our precious callers to choose and take the services accordingly and if we receive any complaint against our paid/non paid clients, we take appropriate action against them which clearly indicate that we do take care of our users.

Please do not use such forums for putting such unverified and irrelevant comments.

Kindly feel free to revert on the same or contact us on our Customer Support number (City STD Code) – 61607080 if you have any queries/issues or wants some more clarification on the same.

Thanks & Regards,
Just Dial Services
Dear Mr. Siddiqui (eventz),

With reference to our telephonic discussion, all the issues have been resolved.

Kindly withdraw your complaint or comment on the same.

Thanks & Regards,
Just Dial Services

Wonderspace — Just dial

Hello,
I am running a property brokrage company, I have bought an annual subscription from Just dial.
Sales guy named salem took the check from me at the time of talking the check he had given me lots of commitments but the services and leads are pathetic.

When I asked for with drawing the services they have denied for refund.


Please revert if there is any solution on this


Regards,
Sachin S Deshmukh | D Wonderspace
T: +[protected] +[protected] | M: +91 [protected] | E:sachin.[protected]@dwonderspace.com
URL: http://www.dwonderspace.com

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