[Resolved]  JustRechargeIt — money deducted but mobile did not recharge

Address:Bangalore, Karnataka

Name : narayana
i recharge date= 4th- 06- 2011
price= 65
mobile no- [protected]
Order Number : MK[protected]
Customer Name : narayana
Date : 04/06/2011

money is deducted from my account but did not recharge mobile
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel Cellular Pvt. Ltd. — without information money deduction

sir,

one day i received a call from airtel, about miscall aleart, that miscall service was on trail, afterthat they deducted money from mobile without information, when i talk to customer they sad to my this is automatic deduction, i thinak this is not leagal way to deduct money from mobile. my mobile No. is [protected]

MOBILE VOUTER — AMOUNT DEDUCT BUT NOT RECHARGE MOBILE

I had recharged my mobille [protected] for Rs. 110.00, through the website rechargeitnow.com. The money was paid to CCavenue. and it got deducted from my account though, my cell didi not get recharged. Below is the details of transaction:

card holder = Rajesh mishra
Account Number(State Bank of india) : [protected]
Transaction Date : 28/03/2011
Transaction Amount : (INR)110.00
Transaction Type : net banking


Kindly take an action
-- Rajesh ku. mishra
jajpur road. jajpur.ODISHA

[protected],[protected],[protected]
Money deduct but mobile did not recharge

Name:abbaswaqus
Contact Mobile :[protected]
Email ID :abbas.[protected]@yahoo.com
mobile no/subscriber id recharged :[protected]
order id :MK[protected]
Type of problem :recharge inprocess
Comments :my recharge has not been success
Date: 23/07/2011
Price :rs.50
service: Airtel
Money is deducted from my account but did not recharge mobile
Name Harish chauhan
contact mob no ; [protected]
Email id [protected]@rediffmail.com
mobile no [protected]
order no: mk[protected]
type of problem: balance deduct from icici cr card but no recharge
Comments: incomplete mobile digit[protected]
date 27 jun 2011
Rs : 333
service: AIRTEL
Name Shrenik
contact mob no ; [protected]
Email id [protected]@gmail.com
mobile no [protected]
order no: MK[protected]
type of problem: balance deduct from SBI debit card but no recharge
Comments: unsuccessful
date 07- Aug- 2011
Rs : 50
service: BSNL
Hai all
i have had 2 very bad experiences with justrechargeit, and now i feel if the company is a fraud money eating machine or website.
In 2 instances i have tried to recharge my cell from their site and its been unsuccessful, but the money gets debited from my account.
details of both the cases are mentioned below.
they state that in case recharge does not happen due to any case, money is not debited from the account.. and in case the money is debited from the account, it is credited back to the account within 7 to 10 days.
i have recharged on 5th Sep 2011 (as in case 2 below). today is the 20th of Sep 2011.
Its 15 days passed.

Details of both my cases are below.

case 1)
Order No. : MK[protected]
Order Date : Sep 5 2011 5:50PM
Customer : satish
Service : Mobile
Service Provider : AIRTEL
Mobile#/ DTH No./DataCard No. : [protected]
Recharge Amount : 50.00



case 2)
Order No. : MK[protected]
Order Date : Sep 5 2011 6:00PM
Customer : satish
Service : Mobile
Service Provider : AIRTEL
Mobile#/ DTH No./DataCard No. : [protected]
Recharge Amount : 50.00

More over justrechargeit does not even publish a customer care contact phone no on the site so we cant talk to anyone.
i request all who read this to stay away from this fraud website and to be careful while recharging from other sites.
I am going to advertise this message in all consumer sites available on net.

AirTel — during charging money got deducted but mobile did not get recharged

Tried to recharge airtel mobile number [protected] for amount Rs333 full-talk time ,money deducted but mobile did not
recharged..Either money should be returned to respecitve account or mobile should be recharged.
ML[protected]

Nov 11 2012 11:51AM

[protected]

155.00
Successful.
but i get message ref no.[protected] still its not credited to my number plz
Dear Satish,

As per our records your transaction with order number MK[protected] & MK[protected] were unsuccessful transaction and declined by the bank, and not charge d to your bank account, We suggest you to mail us the the screen shot of your bank statement showing the charge so that we can get the status from our payment processing company CCAvenue.

If you require any further assistance, please mail us on [protected]@justrechargeit.com. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com
Dear Shanan,

As per our record you have got the successful Special Recharge on your (BSNL) mobile number ([protected]). We request you to contact your service provider on the customer support lines for details. Please provide this operator transaction id for reference: [protected].

We would like to share with you that when you attempt special recharge then it does not reflect in your account balance but you get special benefits against the recharge of that denomination which is available at service provider end for your Number/Location.

If you require any further assistance, please mail us on [protected]@justrechargeit.com. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com
Dear Shrenik,

As per our records refund has been processed for the Order No.MK[protected] on Aug 9, 2011, We request you to kindly get in touch with the bank using refund reference number[protected].

If you require any further assistance, please mail us on [protected]@justrechargeit.com. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com

JustRechargeIt — Not Recharged After Money Deduction

Sir, I Recharge My Photon online from justrechargeit and my order id is RM[protected], and it will not recharge after deduction money from my atm and i want if it's not recharged then when my money will refund....
name-sujata panda
[protected]@gmail.com
date of recharge-7/7/2013
time-10:24pm
service-mobile
service provider-tata docomo
mobile no-[protected]
order no-MM[protected]

JustRechargeIt — Incorrect Phone recharge

Hello Myself Nishtha I have made an special recharge "just recharge it" of Rs. 499 which assure a talktime of rs. 500 + 2 GB of 3G data plan. I had Receieved The talk time but no data plan. Co. no. [protected] Order no. MN[protected] Kindly help me getting the data plan

payment made amount not received

Dear sir/madam This is in regards to the recharge ihave done yesterday an amount of rs.50 was debited from my account however amount is not credited yet.My order id no is Mn[protected]
JustRechargeIt Customer Care's response, Sep 27, 2016
Verified Support
Dear Ria,

Thank you for contacting JustRechargeIt.com

We regret to inform you that the below mentioned transaction is failed as confirmed from the operator.

Money debited from your account has been added into your JRI Card which has been utilized against order number MN00023436496

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Regards
Customer Support Team
JustRechargeIt.com

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