[Resolved]  Kallada Travels — bus cancelled & very very late

Address:Kerala

On 12th may i booked bus from banglore to irinjalakuda
but at time of departure when i reached bus station they told that bus was cancelled(it was mistake of travel agency where ticket booked they didnt informed us )
at last they some how arranged another bus
that bus was to guruvayur and expected to reach thrissur by morning 6am
but reached valayar @ 5.30am and stopped for 2hours
at 7.30 they didnt started from there
when asked driver he told another 2 hours it will take to start
at last i stepped down at valayar then reached home by line buses
this is very bad that late around 5 -6 hours
how will passengers reach by time?


train is better....
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Aug 13, 2020
Complaint marked as Resolved 
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on[protected] i booked for a multi axle volvo B9r for 1000rs from Thrissur to banglaore
.departure time was at 9.30pm but the bus came at 10.30pm .
The bus was an ordinary a/c (a piece of junk) . my co-passengers was from various parts of country they also got annoyed by that bus . i got frustrated by this because that was not the first incident that happened to me.
we altogether asked to the agent for the right bus, but they were acting like they were not responsible for that, even the driver was not even talking.

As we all need to reach the destination by time and the mid-night forced the people with me to travel in that stupid bus.
The seat numbers were provided according to the multi axle volvo in our bus tickets that is computer generated, since the bus has been changed we struggled to get the proper seat numbers. At last i also got the seat number 41... i was enjoying that moment.

The passenger comfort of that old bus was very pathetic- especially the seats. All were struggling to keep their luggage and themselves comfi.
Bus started and in the middle it stopped in Mannuthy to add few more passengers. They were also struggling to find out their seat numbers. few of the north guys started shouting at the agent then the agent ran away. There was no other assistant with the driver . the bus was actually running from Allappy to bangalore with a single driver, he has to drive all the way in the night..(Passenger safety became a ?)

Then by god's sake the bus reached hosur.From there they arranged a Real B9r Volvo all passengers forced to get into it.
i've noticed one thing that old bus was a KL(kerala) registration and the B9r was a KA (karnataka) reg . may be they arranged at the edge of border to get some tax benifit. Am still unaware of their profit harvesting techniques...

All the passengers in that bus were cheated and no one is going to complain about these...

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    +91 480 329 0200
    +91 80 2597 3061
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    Kallada G4 Travels Address
    16/12B, Main Road, Tana, Irinjalakuda, Kerala, India - 680121
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