Kaunsa.com — Kaunsa Not Delivering Ordered products

 
1 Review
 senthilpsg2005
Kaunsa Not Delivering Ordered products
I have purchased Lava Xolo Q 800 in Kaunsa.com on 10 th July 2013.
My Order Number:KA/143581 Product:Lava Xolo Q 800 Order Date:[protected]
Delivery Time:7-10 Days as in the product order page. I have not received the product even after 15 days.
I have contacted the customer care so many times regarding my order.I have mailed them so many times.
Also i have requested them cancel and refund of my order.There is no confirmation mails .
I have used their Ticket system for compliants.They did not respond for anything.
They Keep on asking me wait for some other date .Every time They are extending Date on the enquiry.
But they have not delivered my order even the product stock status is available in the website.
Kindly help me to fix this issue.Give me valuable steps to take to resolve this issue .
Help me address this all to Consumers protection and save innocent customers.

Regards,
M.Senthilnathan
Mo:[protected]
Email:senthil.psg2005@gmail.com

Kaunsa Details:
Contact Info
Phone [protected]
Email support@kaunsa.com
Address:Mify Solution Pvt. Ltd.
SF 204,Singhal Tower,Sec-58,Noida
Uttar Pradesh, India
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    Customer satisfaction rating
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    phone
    +91 12 0411 1111 [Kaunsa]
    +91 88 2626 2359 [Kaunsa]
    +91 12 0483 5000 [Mify Solutions]
    location
    204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
    Kaunsa.com - Kaunsa Not Delivering Ordered products