[Resolved]  Kaya Skin Clinic — Laser and maintenance racket

Address:Indore, Madhya Pradesh

I had got laser done from kaya clinic in indore in 2008-09 and manager that time, Neelu told me I would require 6 settings for legs, arms, under arms, private part, lower face and I paid a whooping fee of 1, 07000/- and that would be enough for complete hair removable, but on completion no such thing happened and I was told, I will require annual maintenance costing 700 for smaller parts like arms, underarm and lower face and for legs and private part 1100/- and I had no option but to go along, yesterday I approached them for maintenance and they first said they have no record as account had become looked and manual records they tore, and started telling me very expensive charge like 13500/- for same, upon which I called the toll free number where they tried selling me more expensive combo seating packages and when I got angry they told me some senior manager will call, but to no avail.
If this is not complete cheating racket, then what is this, first there treatment don't deliverer what they sell, then they don't honor the rate they give, once you are stuck with them they exploit, also there is no response to any grievance.
Pl use your money at clinics who are honest with work and services.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear customer,

With reference to your review we sincerely regret the dissatisfied experience with Kaya and would like to help address the same.

We value you as a customer and would appreciate if you could please share your contact details at [protected]@kayaindia.net to take this forward.

Look forward to hear from you soon

Warm Regards
Kaya Skin Clinic Team

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    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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