[Resolved]  Kaya Skin Clinic — refund money

Address:

Kolkata, West Bengal

Dear sir/mam, I have gone to kaya on 22nd April 2013.I was having little bit pimples and lot of open pores in my face. In my first visit, in Kaya, purna das road, I told Dr Saha that I am concerned for only the open pores.He told me I required 4 session of Acneefree Aquatherapy and 4 session of Demaroller for my skin and by the end of 8 sessions, my skin will be glowing and open pores will also be reduced . Now, after 7th sessions, my face becomes dry, dull and the pores becomes much deeper and i'm also getting pimples. And now he is telling me for my open pores i need some laser therapy.I don't know what is going on.I paid total Rs 35, 000/- excluding the products. My entire money is lost there and blocked there. My skin is totally damaged by kaya.Now my face looking ugly and also rough.My relatives are always asking about this.Such a bad and non professional clinic, I never came through before. I want refund of my money asap.I am having the copy of my bill receipt.Can anybody help me how to file a case against them in consumer forum. I am waiting for your answer. Thanks