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[Resolved]  Kelvinator Refrigerator — non receipt of operator manual and warranty card

sir,

1. I have purchased Kelvinater Refrigerator (Model No KD 180 BMC Capacity 180 ltr, PNC No [protected], Sl No 20502803 manufactured in Aug 2008 on 25 Nov 08 from Vasanath & CO in Tambaram West, City -Chennai, State- Tamilnadu vide Bill No [protected].)

2. On delivery at home it was found that operating manual and Warranty card was missing. On enquiring with the dealer I was directed to lodge a complaint with the customer service centre. Representative of the company visited and told that the manual and warranty card is the responsibility of the dealer only. Again I contacted the dealer and no positive reponse was recieved. The dealer/customer service centre is not able to give a concrete soultion the problem.

3. So, I request you to do the needful for the same and send the document to the below mentioned address.

Mr S Sunil
Plot No 255
5 th Street, Yeshwanth Nagar
Madambakkam
Chennai-600073
Tamilnadu
Mobile No - [protected]

4. Thanking you.



Yours Faithfully
S Sunil
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

my refergetor is not working, my purchase recipt lost, refergetor serial no is22100570, .Model (electrolux kelvinetor) purchase year JUNE 2003. please confirm my warranty
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