[Resolved]  Kenstar — Ban kenstar in india

Sir,
I reside in Pimpri-chinchwad, Pune. I have kenstar products in my home & i didnt know that kenstar donot provide after sales service in india. I have right kenstar washing machine giving problems. Problem faced is washing timer is not working & the timer replacement is required & i have registered 2 complaints since last 10 days. Nobody has turned up nor any call received from their side.I have traced around two dozen contact nors just to get the service done but none of them have so far solved the problem. I have committed sin by purchasing kenstar products & for forgiveness, i kindly request indian authorities to BAN/BLACKLIST Kenstar on India soil.

Regars

J Praveen Kumar
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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dear sir
I purchased kenstar top loading washing and did big mistake becouse no one came from last three months for service. I am going in consumber court now
Agree, I have a Kenstar Toploading automatic Washing machine in Bhubaneswar.The authorised service man always assure me to solve the problem in a week.I faced the problem since last four months.Holding a best product in its class-crying everyday in its service.
Hi,

Kenstar washing machine is the best w/machine ever. It is fully metal body and having all features. MRP was also very less when I bought it. Plus host water facility.

Nowadays, we get all frugal plastic machines for more than 20K.

My machine is working for 12 years w/o any problem or repair!

Jagdish: [protected]

Kenstar Microwave Model No 20 Dgq — Non Delivery of Component

M/s Esha Electronics of Gariahat Market Complex, 212, Rash Behari Avenue, 2nd Floor, Room No. 108, Kolkata-7000019, a Service Associates of M/s Kenstar Appliance, has taken my Microwave Component for replacement / repairing on 04.12.2008. But despite my several calls, they have neither replace the defective component nor any positive action taken for repairing. Kindly do the needful at the earliest.

Kenstar — Kenstar Iron not working

I have purchased a Kenstar iron, but to my great surprise the iron got some problem the very next day and the problem continues. I have given it to service center 3-4 times but the problem occurs the very next day. The services are too bad to handle. I am fed up with this. What is the procedure if i want another piece of my product.

Kenstar Microwave Oven 32 Ltr — REPEATED FAILURE OF MAGNETRON

I HAVE BOOKED A COMPLAINT AGAINST MICROWAVE OF KENSTAR FOR FUMES AND NOT HEATING.AFTER THREE TIMES CALLING TO CUSTOMER CARE CENTRE THEY SENT ONE PERSON FROM SRI RAM TECHNO SERVICES.I HAVE PAID HIM 2080 FOR MAGNETRAN AND 250 RS FOR SERVICE CHARGE.THE NEXT DAY ITSELF PROBLEM WAS REPEATED.I CALLED SRI RAM TECHNO SERVICES BUT THE PERSON WAS NOT ATTENDING FOR COMPLAINT .
I purchased a bread toaster in Jan and from the very next day itself it wasgiving ;problem. I was advised to take to their service centre. They did a horrible job and the instrument failed on the very next day. For the last 2 months, Ihav e sent not less than 10 mails. Response has been lukewarm. I am intending to go to Media and also Consumers Forum.
G.Kailash
I fully agree with all the complaints. For the last two months, I am running from pillar post for repairing the Bread Toaster that started giiving problem from the VERY NEXT DAY OF ITS PURCHASE. Even the E mails are not replied properly. I am seriously thinking of approaching the media and Consumers forum. PERHAPS ALL O[censored]S JOIN TOGETHER.
G.Kailash nath
[protected].
I also had the same exprience with kenstar. i bought a washing machine for my parents on feb 2008 and after 1 month itself started giving problems. At last some service people came and took the washing machine for servicing. Now after 5 MONTHS still no news. they are saying some excuses everyday. Now i have decided to file a case against kenstar company.

DONTT BUY KENSTAR PRODUCTS. They are cheaters.

agency which i bought the machine

Quion Radio Service
baker Junction
Kottayam
Kerala

mixer grinder — Missing part

I purchased a Mixer Grinder. My invoice number is[protected].
There is a jar lid which has a rubber rin missing.
I request the company to do the needful soon.
Well Croma and play fair and ask the company to get it done for us I purchased it on[protected]

Kenstar — Washing Machine LF 0210

I Have a Kenstar Washing machine model no LF 0210, I had lodged a complaint in Oct 09. I was told that the spare (The drum belt) was not available at that moment but would be available soon. Till date no one has contacted me to rectify the complaint.
My Contact No [protected].

Kenstar — No after sales service

I am Jagruti Parikh, residing Halol, PMS, Gujarat. I have purchased kenstar washing machine four years back. After using it two year, there was a problem. I loged a complaint for the same & one executive came from company & replaced PCB. Then it worked for one year & again the same problem arised. Then i loged a complaint. Its more than one year i laged compaint, no one is interested in service. I am suffering a lot after investing almost Rs.15000. Right now the machine is useless & i am also suffering from these Kamvali bai.
This is really a shameful. This company should be banned for business in India who is not providing after sales services.
I am totally agree. I am also facing the same problem with Kenstar washing machine model LF-0210.
Since one year i have punched complaint for main wash problem. The executives came once & told that he will come & sort out the problem. But wait... wait... & wait
You should file a complaint for Refund of the Full-price of the Oven, with the Karwar Consumer Forum. Contact me for details..
Sir, i have a kenstar turbo cooler dx 9701-c i have a request in saturday night to change that pads but still 3 days over no one attend that complain. why u not given action that complain...
Hi,

Recently i have purchased ken star-KNG10B1P, but it was not working from very next day.

so my advice is that dont go for it...

Kenstar / Sandwich Toaster — Not giving warranty

Sir/ madam

I have purchased kenstar sandwich toaster from croma delhi on june 9th 2009. After 2 to 3 months o[censored]se it's body cracked from below. i informed croma and on my behalf they registered a complaint in kenstar customer care. but 5 months have passed no support and positive response from kenstar. They only lure me by giving useless numbers to talk here and there. who have so much time to call them for 4 to 5 months?

I suggest dont purchase sandwich toaster from kenstar.

And regarding Croma i would like to say dont promise customers fake thing. they said and i extended the toaster warranty for 2 more years. but i am not getting the manufacturer's warranty so what about extended from croma.

i would also loke to suggest others not to extend their product's warranty from croma. They are just useless retailers....

Kenstar — aircooler

I purchased Kenstar air cooler Vibrant R , a remote controlled model.
From the second day of purchase the switch panel of the cooler has stopped working Remote is also function less.
the complaint has been registered through their service centre and website but there is no response.
I have a Kenstar Air Cooler and within a year it is giving problems.
The after sales service is hopeless with Third Grade Dumb people who they call as Engineers/Technicians whatever.

The technicians claim that the parts they receive from Kenstar are itself faulty, so even they cant help.

Such producs should be banned from India.

Also, the number 39404040 ..is a place where bunch of fools are siitng with no follow ups to customer.
yes u are right. i have also faced problem in my cooler.they are not taking care of it.

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