[Resolved] Kenstar — fraud company....not listening to my query.. | |||
REQUEST U TO FORWARD THIS COMPLAINT TO KENSTAR HEAD OFFICE Dear Sir, My name is ANIL AGARWAL from Risia Bazaar, District- Bahraich…… I have registered a complaint on[protected] about my kenstar 2 sets cooler which is out of warranty in which cooler clamp is broken( I HAVE READY TO PAY AS IT IS OUT OF WARRANTY SO U THINK THAT WHEN I HAVE PAYING THEN NO ONE IS COMING THEN WHAT THEY WILL COME IN WARRANTY PERIOD) A VERY BAD COMPANY AND A VERY POOR SERVICE The complain is registered by my mobile number [protected] 45 days ago passed but till now no engineer visit to repair the cooler When I talk to customer care many times, I each time listen that I have forward ur complaint on urgent basis and till evening engineer will visit…every time the same reply But no work out AFTERWARDS I REACHED TO LUCKNOW BY TRAVELLING 130 KM TO CONTACT HEADOFFICE BUT NOT GET HEADOFFICE..WHEN I TALK TO HEAD HE SAID WHAT WILL U DO WITH HEAD OFFICE THERE IS NO HEAD OFFICE OR BRANCH OFFICE IN LUCKNOW…ALL IS FRAUD AND MAKING FOOL TO US ONE THING MORE I TALK TO HEAD OF LUCKNOW SERVICE CENTER MR GOYAL( [protected]),Mr Abbas, Mr Pankaj and I said that I have talk to incharge of Bahraich but he is not listening so what I will do then he says in loud voice and using bad words that what I do….why u are asking to me don’t call me and saying by bad words This is the way how ur lucknow service center head is talking to customer… Plzzz take a serious actoin on Mr goyal (Head Of Lucknow service center) and Mr Abbas(Incharge of Bahraich) And send an engineer otherwise I will go to consumer cour and file a case For further enquiry call me on [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I purchased Kenstar mixer grinder online purchase from indiatimes.com we received the consignment but it is not in good condition
it is not at all starting. I approached local service centre Hyderabad. He says motor is U/S need replacement but for replacement they need cash receipt (which was not supplied by indiatimes) I booked case with indiatimes they are making case and without any solution they themselves
closing the case every time some new persons attending the calls made by me.
with this KENSTAR image will get tarnish Latest case number given to me 1425974. My purchased order number [protected] dated 8.5.2014.
it is not at all starting. I approached local service centre Hyderabad. He says motor is U/S need replacement but for replacement they need cash receipt (which was not supplied by indiatimes) I booked case with indiatimes they are making case and without any solution they themselves
closing the case every time some new persons attending the calls made by me.
with this KENSTAR image will get tarnish Latest case number given to me 1425974. My purchased order number [protected] dated 8.5.2014.
I purchased Kenstar mixer grinder online purchase from indiatimes.com we received the consignment but it is not in good condition
it is not at all starting. I approached local service centre Hyderabad. He says motor is U/S need replacement but for replacement they need cash receipt (which was not supplied by indiatimes) I booked case with indiatimes they are making case and without any solution they themselves
closing the case every time some new persons attending the calls made by me.
with this KENSTAR image will get tarnish Latest case number given to me 1425974. My purchased order number [protected] dated 8.5.2014.
it is not at all starting. I approached local service centre Hyderabad. He says motor is U/S need replacement but for replacement they need cash receipt (which was not supplied by indiatimes) I booked case with indiatimes they are making case and without any solution they themselves
closing the case every time some new persons attending the calls made by me.
with this KENSTAR image will get tarnish Latest case number given to me 1425974. My purchased order number [protected] dated 8.5.2014.
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Kenstar — Service not provided by authorized personnels
I am having an KENSTAR cooler at my Shop which is being Leak form 3 to 4 Months I have call service personnels of company but was not attended by them.