[Resolved]  Kenstar — Kenstar spare parts not available

Address:

Bangalore, Karnataka

Hi Sir,

I bought a Kenstar Water heater on 27/11/2011 from eZone Kormangala Bangalore, this geyser is failing repeatedly and the Kenstar servicing team takes some 2 months (or even more) to service this.

First time, it failed on - around 25 June 2012 and it was repaired on 4/8/2012 (40 days)
Second time it failed on - 27//1/2012 and it was repaired on 12/12/2012
Third time it failed on - 29/1/2013 and it was repaied on 13/2/2013
Fourth time it failed on - 22/5/2013 and NOW IT's MORE than 2 months and still NOT serviced
Kenstar team just acknowledges email and says.. that we are working on it and then they have no deadlines.