[Resolved] Kenstar — Kenstar spare parts not available
I bought a Kenstar Water heater on 27/11/2011 from eZone Kormangala Bangalore, this geyser is failing repeatedly and the Kenstar servicing team takes some 2 months (or even more) to service this.
First time, it failed on - around 25 June 2012 and it was repaired on 4/8/2012 (40 days)
Second time it failed on - 27//1/2012 and it was repaired on 12/12/2012
Third time it failed on - 29/1/2013 and it was repaied on 13/2/2013
Fourth time it failed on - 22/5/2013 and NOW IT's MORE than 2 months and still NOT serviced
Kenstar team just acknowledges email and says.. that we are working on it and then they have no deadlines.
Complaint marked as Resolved Aug 13, 2020
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