[Resolved]  Khazana Jewellery — Breakage of newly purchased jewellery

Yesterday night i.e.,[protected] at around 8.30 P.M., my father bought ear rings (bill no: 15441, time on bill-20:43:10) from KHAZANA JEWELLERY shop at Abids road, Hyderabad.
It was found to be in bad condition and was broken without even using it. Even though there is similar piece in the shop they were not ready to replace it. If this is the condition of Khazana Jewelleries then no one will dare to buy in that shop. The items which are displayed in the shop are not in good condition and the shop members are irresponsible and rude with us when we asked for replacement. Please look into the matter so that the others will not suffer like us.
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Aug 14, 2020
Complaint marked as Resolved 
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jmnbmnm,
we saved money in khajana jewellery, vizag for our future need of gold ornaments.
because of my unavailability in town we were not saved as per time so they are treating me as a defaulter and they are not ready to pay back my saved money and
insisting to buy jewellery.can you suggest us how to take back our money
Khazana Jewellery — Breakage of newly purchased jewellery

We Purchased one black beads chain in khazana, but within one month it broken and no reponse from khazana,
I purchased a set of bangles. They are beautiful but the design has sharp edges. When I try to wear it leads to cuts and injuries. It was taken 15 days back. I want to get it replaced. There is no damage. It is completely fine, but the sharp design is leading to problem. Please help me to replace this.

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    Khazana Jewellery Pvt Ltd., No. 252A, T.T.K Road, Alwarpet, Chennai, Tamil Nadu, India - 600018
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