Kingfisher Airlines — Not allowed to board the plane

1 Review
Myself and wife had planned to go to Kathmandu so we booked two return tickets on Internet with the help of " Make My" ( Travel Agent ). We reached IGI Airport at 11:45 am fromGurgaon where we are resiiding at present.We showed the tickets at the entrance where our PAN cards were checked and we were allowed in. After some time we reached the Kingfisher counter and stood in line. When we reached the counter and showed our tickets we were asked to show our Passports/Voters identity cards. We showed our PAN Cards to the person at the counter. I was then told that we will not be allowed to board if we do not show the Passports/voters cards. We were shocked as we had brought PAN cards & Driving License only. The person at the counter then asked me to report to Air Port Authority for any consideration.I immediately rushed to the person whom I was referred to. The lady heard my case and replied that she was unable to help and we could not board the flight ( Departure time : 1. 20pm ) By then time had lapsed and it was not possible for us to get the Passports from Gurgaon.
I even told the persons concerned that why were we allowed to enter the Airport without passports. The persons checking the tickets at the entrance should have told us that no one could board any flight without apassport/voters ID card.
Finally, the tickets had to be returned immediately at a loss of Rs 7600/ & all the arrangements made at Kathmandu for a period of 4 days. Moreover the harassment & humiliation we went through was unbearable.

Dep date : 15th Jun 2010
Return : 18th Jun 2010

PNR Number : Z9SAK8 ,

Name of Passengers
1. Sameul Huck male 58yrs
2. Naiyara Huck Female 52 yrs

Contact # [protected]
Complaint comments  0 CommentsShare0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 20 2729 XXXX
    12th floor UB Tower, UB City, No. 24 Vital Mallya Road, Bangalore, Karnataka, India - 560001
    Kingfisher Airlines - Not allowed to board the plane