[Resolved]  Kinley Mineral Water — Security Refund

This is regarding my security deposit of 700/- which i gave against two Kinley 20 lts. bottles.The distributor Dogra Enterprises 246,Munirka New Delhi-110067, Mr. Lal is the most obnoxious man i have come across.They were okay till you needed the water bottles,the minute I talked about the security refund, he became very rude and stopped taking my calls.Another person I would like to mention is Ms. Pooja whose no. I got through Kinley Helpline.([protected]).She is very arrogant and rude.I strongly recommend everybody not to deal with Kinley people.It's been now almost two months that I have been calling these people but in vain.Hope the higher authorities do the needful.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear madam/sir,

I am Das from chennai and your costumer for many years (17670). Though Kinley water is expensive we buy and use for the quality of Coca Cola.

Last week supply of 25L can we were shocked to se a leaf inside the water can (B. No: SR294 time 23:34 dated 7/12/12) we made a complaint to helpline over phone and complain no.FSR-KN12120042 .

A person introduce himself as he is from Kinley came to our house on 15/12/12 inspected the can and accepted the fault then he was very keen in tampering the seal which we didn't allow.

Then when we asked for his ID card it says MCR for S. R. Water company (P) Ltd.

Now this shows how Kinley his handling its product. We have lost hope with Kinley costumer care or its quality control. This upset us very deeply so have decided to approach media and court.

Have attached a image with this mail.
This is to inform you that I have got 4 jars of 20 litres each of Kinley water and paid security amount of Rs.300/- each jar/bottle I.e. Rs.1200/- in total. The security amount is refundable. But when I asked the kinley water suppliers to take back their bottles and refund the security amount, they did not pay any heed to my multiple requests and now they are not answering my calls also. I have taken the service of water at Pitampura, Delhi. Very poor customer service

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