[Resolved]  Kiran Motors Limited Ahmedabad — Wrong Hypothecation in the invoice and thereby not providing the payment details in a statement format.

I had purchased a Maruti 800 STD Car through a local agent from Kiran Motors Ahmedabad on[protected]. I had paid in cash to the local agent and he had paid in cheque to the Dealer. By mistake of the dealer, a hypo to ICICI Bank was mentioned in the invoice and so it got also endorsed in the RC book. In fact there was no loan from any finance company. The original RC book was misplaced in my office.

We went to RTO for duplicate book and were asked to produce NOC from ICICI Bank. The bankers said that because we not financed the car we cannot give the NOC but i[censored] can produce as the payments on letter head of your dealer we will issue the NOC.

I have been running around the RTO office, the ICICI Bank and the Kiran motors past 2 months but there is no solution. End number of times I have requested the Kiran Motors Limited to simply give me a statement of their letter head as how the payment was received by them for the car sold to me. I have sent an email, a fax and also by Regd. Ad. but their attitude is so callous I just cannot understand what to do. I have also registered a complain with the Maruti suzuki company about the dealer. It is not just the staff's attitude at Kiran Motors but even the promoter/owner did not show any interest when one of my friend who knew him personally explained the situation and asked for a statement.

Kindly be aware of such dealers.
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Aug 14, 2020
Complaint marked as Resolved 
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I had a bad experience also which I must share.

My vehicle no GJ1HS 9737 was serviced at Kiran Motors in Ahmedabad a few days back. The vehicle was picked up from my residence and dropped back. The distance is approximately 5-6 km. But when the vehicle returned I was shocked to find that it hasd run 78 km. Also, the key which has a remote lock was found damaged. When confronted, the employees simply refused to accept that anything was wrong.

Another issue, the amount they charge for lubricants is ludicrous. I think they may make huge profits selling lubricants to captive customers. When asked about this, they say that we are free to buy lubricants from elsewhere, but then they mention that in their service sheet. This given them scope to wriggle out of their warranty contrack by putting blame on the lubricants used. Doesnt matter even if you buy it from the authorised dealer who also supplies to Kiran Motors.

Besides, to say that we are free to buy lubricants elsewhere is not fair. That goes without saying. We are also free to get our vehicles serviced elsewhere. We are free to buy cars elsewhere. What are they doing in the market.

I guess we will have to approach Maruti Suzuki to redress this since Kiran Motors is not terribly concerned about these grievances.
Though my friends and beloved warned me not to see Kiran motors SG Highway, i have neglected their advice and put trust on M/s Maruti company who has given the dealership to KIRAN SG Highway.
They charges huge amount but you will find that your vehicle has less everage & more dirty then before.
After charging huge amount observed they have not even clean my car.
So, Please dont through your money on Kiran Motors.u will lose your money as well as your vehicle's health. i[censored] have more money pl donate it. One should even don't look toward SG Road Kiran Motors.Their saff is irresponsible, unawre of his duties.Supervisors are not discharging their duties .

I request to M/s Maruti company and owner of Kiran SG keep mercy on middle class car owner. pl either provide good service or sell it with the condition "Buy Maruti car without service After sell".

kiran motors ltd — replace car

my name is mihir suthar and i have maruti ritz ldi and number is Gj-1-KF-6739 bought on 9-10-10. its only been 4 months and my car stopped down on road suddenly on 5-2-11, then i called up to kataria, khokhra, ahmedabad then they have sent toing van to pull my car to kataria, khokhra, ahmedabad. 6 days completed today and i neither have received my car back not any satisfactory answer from them. in only just 4 months i got this problem with this car, so i dont want to keep this car with me, i want replacement of this car. Kindly do the needful.

Regards,
Mihir Suthar
[protected]
I too had a bad experience with Kiran Motors True Value Workshop...had given car for service and repairs as I was experiencing some problem while driving, the EDUCATED service engineer told me that it is clutch problem and once the same is replaced than everything will be fine and they replaced defective part with new one (as they updated me and shown me faulty part also have bill of same) and assured me that the problem will not occur now but today while writing this comment it is less than a month and problem started again...when contacted workshop manager than he directly said it is my bad driving style due to which it has again come up and we do not take warranty or guarantee of things like clutch, breaks and cables.
After lot of discussion and repeated visits today they have again taken my car for check up and will let me know the status by evening.
My concern here is firstly, I own three cars and drive them (no driver) and I am driving since last 18 yrs than how come my other two cars do not have this type of problem, Secondly if a customer is ready to pay for services and parts than why these type of dealers do not listen to customers and do the things which is value for money.
Guys, please be aware of such dealers and save your hard earned money.
I read the complains about Kiran motors ahd. But this about Kiran motors surat. I read about the clutch problem but. Here they stole the keychain of my car. If they can do such a belittling thing then they can do anything. It held a sentimental value for me and my family. Shame on the owners of such a company tAlks highly about where the value lies.

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