[Resolved]  koryo /air conditioner — service centre refuses to provide gas

i had purchased 0.8 ton split air conditioner of Koryo company from big bazar on 10th may'08.vide bill no. T5/48952 i was told that the installation is free therefore i opted for split A.C. However on 17th may people from service centre came to install the A.C. and asked for Rs. 1000/- as installation charges. I told Big bazar that i don't need A.C if this is the way they fool around people to buy products. Big bazar refused to collect the A.C. I got it installed on my own but due to some reason i need the gas to be filled for which service centre is not cooperating and saying that as such i have not installed it from them i will not be provided gas for the A.C. Why everybody is after making money? if this problem of mine is not resoled within 2 days i will have left no choice left but to go to the Media. and ask my bank to stop payment against all PDC's issued to future group of finanace.
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Aug 14, 2020
Complaint marked as Resolved 
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I was about to purchase the 'koryo' 1 ton split a/c from big bazaar today but i have changed my mind now particularly after reading so many complaints about the product and about big bazaar staffers in general, about their indifference in picking up their incoming calls and rudely saying 'yes' ?!

all the complainants should go to consumer forum and make the company making koryo realise their follies and not to cheat indians and make their claims payable good or replace or refund their money. foreigners coming into our country introduce faulty and third grade products rejected by the developed world and the company is dumping the dump upon us.

not only koryo, we should become smart to dumping and wrong advertisements by the local companies stocking the dump.
i want to know whether i shud buy a .8 ton koryo window ac from big bazaar. i hav to use my discount coupons
please advice me at the earliest
dont buy an ac!!! dats d best thing!!
buy an environmentally friendly cooler!! :)
Either the climate change or we change!
my air conditioner is not working which was purchased on 20-may-2008.
item code[protected]
brand- Koryo
model- KWM09AA 0.8 ton AC



kindly take quick action and response me on my contact no.
contact no.- [protected]
flat no.65, MIG, sector-14, pkt-B
Dwarka
New Delhi-75
do not buy koryo AC only as they are cheap. you will be in trouble unitill you throw the scrap
Hi,

I have purchased koryo 1.5 ton Windows AC from Big Bazaar end of July' 09. Its worked very good 3 months but after winter when we switched on in this season, it has stopped working. Now its been 25 days they have opend the AC from windos in pick summer and they are continuously giving excuse that spares have not been received. customer care is not helping even i had discussion with Service Head Mr.Sanjeev Singh and he assured me that it would be repaired but as of now it is not been repaired nor replaced.

It is a harassment and I am thinking of moving to consumer forum.
I was suppose to buy an ac for my kids, i have seen an advertisement in News paper about koryo company and big bazar, after seeing your website, i have decided not to buy from koryo company and anything esp. electronic products from big bazar.Thanks for the fair view of customer.

sudhir
I was thinkin of buyin a split ac from koryo. but lukin at d no of complaints i think i'd stick to LG or other trusted brands although dey myt b more xpensive.
Bt i guess they r much prompt n clear abt installation n service

Koryo Split AC 1.5T — AC not Installed

I have purchased a Korya 1.5T Split AC on 10 April 2010 from BIG Bazar, they have delivered the AC on 11th April 2010 with a promise to get it installed for free in next 48 hours, their service guys have called up for installation on 13th April 2010 at 14.00 hours but nobody turned up on that days.

When i enquired on 14th April 2010 on [protected] service helpline, i was informed that the installation request has been lodged on 14th April 2010 and it would be installed within next 48 hours.

Nobody is bothered to expedite the matters either at Big Bazar Ameerpet Hyderabad or at their service center.

I guess i have made a mistake by opting for Korya which has such a pathetic service, despite having lots of other option to choose from.

0.8 Ton Split AC — A/c Not working properly

0.8 Ton Split AC of Koryo made from big Bazaar My Cust ID is CL246007,
I already make wriiten complaint in big bazaar 6 days before, but till not any reponce from them........
many times we have request to athorised service provider in delhi for serving of my ac. but he is not doing the same kindly help us.


regards
anup srivastava
332-c s.k. 1
sector -93, noida

M- [protected]/[protected]
[protected]@yahoo.co.in
Thanks everyone. I was about to buy the 0.8 ton koryo split AC. After reading so many complain I change my mind. I will not buy this product and and I will go for some other brand. Thanks for sharing your complains to everyone
I am in process of buying 1.5ton AC, cost around 18999 in easy 8 installments. After reading so many complaints am in a fix whether to go ahead????... is KORYO such a poor brand!!! I could only read one apprecitation in the list of complaints. Pls advised if anyone else is happy with the brand!!! Thanks a ton
I had purchase a 1 ton ac of Koryo Company, from big bazaar 25days back, since I had purchased it I am getting trouble, its not cooling, I had complaint it many times, service centre people come after a week when i had complaint, and he didn't know whats wrong with this ac, he suggested me that return it to big bazaar, he says its very normal thing that koryo company acs doesn't work properly, I also went to big bazaar to return it they said toady our manager is not here come tomorrow, i am Still sitting in hot and my AC that i purchased that is just like a showcase picture for make my office hot in hot days, that was bad day on that day I desiced to buy this, I suggested to everybody Plzzzzzzzzzzzzzzzzzzzzzzzzzzzzz never buy Koryo electronics in this life
I purchased split ac 1.5t last year from big bazar raipur they installed free of cost. it wasrunning without problem since last one year now a days i am facing cooling problem.idon't know to whom iwill contact and get rectified.aktiwari
10 days of buying the a/c. .8 ton split. The valves have leaked. Made complaints and no one turned up. Sheer waste of money. I have blocked all payments to them. Best is if you want to buy a Koryo A/c. no problem, buy it in installments and then make up your mind that you have to stop all their payments and those payments will go to local technicians to fix your a/c.
i was about to go to buy a koryo ac.but after reading all these complaints i will not go to buy it.Moreover pl approach consumer court against bigbazaar first and then take koryo owners to court.Get together and let these people know that they cannot fool around. try to give more of this in newspapers where these companies advertise and fool people.
i plot to buy this product but after seeing thes many complaints, i ll buy someothr com product instead koryo...
Dear All
understand on thing quality comes for a price we Indians never understand this .we always want to by cheap and discounted products which lands us in trouble after some so you guys purchased ac and the money you invested got wasted also in my opinion these all big brands make fool of customers i[censored] have visited some small ac shop they would have guided you with good brand brands like koryo are cheap chinese brands in which the retail stores also make good margins as the branded and quality products do not offer them good margins as compare to these koryo type cheap brands
this company, whose marketing is being done, by Big bazar, is a BIG fraud (true to its name of BIG bazar) & BIG BAZAR PROMISES FREE INSTALATION of split ac, but if instalation is outside the muncipal limits of Ambala, then a charge of rs 2.50 per km is to be paid by the customer.but in reality they charged rs 1200/= plus the km charge.then even, no after sale service is provided by the company.for last 10 days or so, all requests made to the koryo agent in Ambala have fallen on deaf ears .a
dr ajit k sethi

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