[Resolved]  Koryo (Big Bazar Own Brand) — after sale service on ac

Sir,
With reference to your authority i would like to convey that i had purchased a split ac(koryo big bazar own brand) on 4th of june 2009 and i paid the amount through my credit card, the display that was puted there as indicating that installation will b free, but when the product was delevered i kept on waiting for their person to come and install the ac but even after reminding them i could not get the person,
after 3 days i hired a person to do the same,

on 12 the june the ac started giving trouble and i complained about all this at their no [protected] and also to their service provider at the no [protected], and i also launched a complaint at their all india help line number at [protected] they gave me the service request no(159268)and comited me that the problem will b sorted out within 48 hours but even after 48 hrs no one even bothered to give a phone call.

with the help of your channel kindly advice me how can i either avail a new changed or my this ac can be repaired


thanking you
Rahul Awasthi
62/263/m-9
mustafa quarters
agra cantt
agra

mob :-[protected]



cash memo no of purchase is t20/39077 dated 4/06/09