[Resolved] Kotak Mahindra Bank — refund of non maintenance charge | |||
My self bhadresh champaklal sheth and I also join with kotak life insurance as advisor agent befor three years. Kotal life insurance company has provied me a ZERO BALANCE A/C in kotak bank so In kotak bank I have opened a saving bank a/c number [protected] in sept 2008. Till today i working with kotak life and my last comm credited in a/c on 13/4/2011. Kotak bank has debited in my a/c Rs 827.25 on 1st july 2011 for non maintenance charges. so i go to my branch and give complain.Bankers say in your a/c last three month no comm cr in your a/c so bank has chang your a/c in 5000 mainten bal. in statement april 13 2011 I have received comm and till date i joint kotak life. second thing bank has no inform me for chang my a/c level and branch parson say you have close a/c bank has not return charge. In last three years My a/c activiti bank see and any tranjection complain inform my.Branch has No need for reputed costomer because I agree with balance mainten if bank has give refund of this charge. so i close my a/c.but .I complain in head office of kotak bank. Head office person say your a/c tr in april 2009 catagary. So you have not received refund but kotk bank chit me with tranfer my a/c catagatry i claim refund of dr my a/c charges So Bank has give me refund of bank charges by D.D.. in favour my name.and send my postel address Bhadresh Champaklal Sheth Plot No 1010/2 Sector 2/d Gandhinagar-382002 Gujarat Mobil Number -[protected] Thanking You Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
At the outset please accept our apologies for aberration in our service standards.
Our bank official is currently looking into this issue, and will shortly contact you on your number. For any further concerns, you can always coordinate with us directly on solutions.[protected]@kotak.com / grievance.[protected]@kotak.com.
Regards, Kotak Support Team