[Resolved]  Kotak Mahindra Bank — Fake Commitment & pathetic Services

Address:

Gurgaon, Haryana

Branch : Sec-14 Branch,Gurgaon-12201 Date :[protected]


Name of customer : RAJAT GUPTA

Type of Account : Savings Savings / Current / Term Deposit / Demat / Loan A/c Others

CRN No : 30226671

Account Number/Loan A/C No : [protected]

Contact No.

(Office No) - N/A

(Resident No) -[protected]

(Mobile No) - [protected]

(Email) - rajat.[protected]@yahoo.com


Details of the Grievance / Complaint:

Hello,I would like to inform about the pathetic servies of the Kotak Mahindra Bank that is really pathetic in the terms of servies.I am a corporate customer of iYogi Technical Services and the first time I filled the account opening form on 10th May'10 and till date the account is yet not activated and also I am following up with the bank representitive Mr.Ashish Bhanot and firstly he told me that your account form got rejected because the picture is not clear in the pan card.So I have given the document again on 24th May'10 and got the commitment that it will be activated by 30th or latest by 1st May,10 but after that again account was not activated and some how my salary got transfered into that account by my company but was not able to withdraw .And then I again tried to contact Ashsih but he didnt pickup my call.I tried his phone no. more then 100 times,then I contact the relationship manager Ms.Amit Ahluwalia on 4th May'10 and she told me that you need to fill the new form and provide the ID proof again and it would be activated within next 2 days means maximum by Monday but the same thing happend that its not activated,then again I contacted to the same lady and came to know that they didnt get the form from my company's HR department and also told they will get the form by tuesday evening from my company's HR and will forward for the processing.And now today on Wednesday 10th may She told me that they have got the form from the HR and will be forwading for processing the A/C and hope it will get actiavted by Saturday morning but when i again contacted with my company's HR department they told me that they have no idea about the bank form and there is no such form for that.And also my salary in that account is just showing but of no use as I cant withdraw the account for my use and because of the all the fake commitments and the pathetic & poor services I am still facing the issue of calling here and there not knowing what is the truthand cant withdraw my salary from the A/C till date as a case o[censored]rgency to pay my debts .
So,Please look into the issue and give the resolution ASAP.Hope for the positive response from your department.
For any further enquiry please contact me on my mentioned mobile number .Thank You


Regards
RAJAT GUPTA
Signature of Customer