[Resolved]  Kotak Mahindra Bank — Non Maintenance of Account balance

Hi,

It has been over 6 months when i opened an account with Kotak Mahindra Bank. My CRN is 14898445. While opening an account (Last week of July’07) I was told by the bank executive Tarun Arora, that “as I have opted for the TRINITY account so as per the offer of the bank I’ll have to maintain zero balance in my account”. I got impressed with the offer and have submitted my document for the same on 28thJuly’07.

When i received the welcome kit for the same on 28th Aug ’07 I was shocked to read that I have to maintain a minimum balance of Rs 10, 000/- per quarter.

At the very next moment i contacted bank executive, and have droped a mail at [protected]@kotak.com to reply of which customer care peaple told me to contact bank personals.

In a written mail to me from Tarun Arora (bank executive of Kotak) admitted that the account is zero balance and assured me that you'll never be charged for it.

And now its over 6 months, Every quarter they are impossing fine on me for non maintainace of account balance, in this 6 months i have mailed them several times, and have personally contacted Mr Venkat Vinod, bank manager of Hyderabad Madhapur branch.

But still, nothing fruitful from there end, its just a clear case of fraud, I request you please have a look at it.

Thank you,
Jitan


So I request you to please look into this matter and get it resolved at the earliest.



Just FYI- I’m not in any case going to maintain the minimum balance of Rs 10, 000/-.

i open a account in kotak mahindra bank and still and i not get my ATM card, checkbooketc.what i only got is my passwords and nothing else.plz help me to tell then how i borrowed the money from the bank.

I am doing job in Delhi High Court as Stenographer, i want to secure my future thats why i joined your Company as premium holder, I take a policy of Rs. 20, 000/- from Kotak Mahindra, but one of the agent of your Company i.e. Mr. Kartik & a Branch Mananger of New Friends Colony, Delhi, both are fraud, they cheated me, i take this policy on 18th April, 2008, still i have not got the reciept of this policy, and i got the information that Mr. Kartik is a deciever.

i have personally contacted Mr. Bhalla Branch Manager, New Friends Colony, Delhi, several times bt he is also cheater.

Mr. Kartik is not the agent of your company, he is just simple employee, he have no license, Branch Manager knows this thing. he is also involve in this matter.

when i told to Mr. Bhalla that plz return my money coz i am salaried person, thn he given me a cheque of Rs. 4000/- on 08/07/2008 bt cheque was bounce coz o[censored]nsufficient funds.

when i told him again for this purpose, then he ignored me.

this is not the way; and one thing which is very important that this cheque in the name of Ms. Komal Garg, and i got the information that komal Garg was the agent of your company, and the license of komal Garg is used by Mr. Kartik, it means they use dublicate sign of komal Garg. its just a clear case of 420, (fraud, cheating) plz i want my money. I request you please have a look at it.

Kotak Mahindra Bank — Kotak not returning my money

On October 6, 2008 i tried to take out 1900 Rs from HDFC ATM in my delhi office.It said the "service is temporarily unavailable".After that when i tried to check the balance at kotak Atm it said Rs 1900 are already deducted.

Since then i have called the customer care for around 6-7 times and each time i was told to wait for 45 days which i did without any problem.It was last to last time when i called up customer care an agent named Manish told me that my money would be credited by 24-25 november 2008.today its 27th november and the money is still not credited!!!

This time i called up Customer service again and an agent named Nihal told me that "Sir, it may be that u would not get the money because, usualy, it doesnt takes so much time to credit the money in these cases.So i am forwarding the query to the concerned department"

I have already waited for 50 days.my money is stil not credited.It is my hard earned money.what a pathetic bank is this.i m really frustrated with this bank.Can any 1 in this world help me???????

Dear sir,
my Bal.is 650.00 in my account, acc no.is [protected]. i tried out to withdrow the amount less then my actual bal.availabale in acc. but transction was not successfull, ATM showing ansufciatant Bal.(148.00) i have withdrow 100.00Rs.[protected] now its showing 48.00 availabale in account. but there not clarification my 500.00Rs, ur requested PLZ. to the need full.
Thanks, and regards.
JITENDER KR. GAUTAM
A/C-[protected].

i am khurshid my account no is [protected].

my account is allredy closed last 26/11/2008.
but some rupees in my account .
i have personally contacted Service Manager([protected]), and also talking with Ms Neha(4131000 Ext No 121 and 126), Gurgaon Branch, Haryana, several times bt no body response till now.

So I request you to please look into this matter and issue me my check at the earliest.

Thanks,
Khurshid
[protected]

I HAVE 2 ACCOUNTS - SAVINGS AND CURRENT IN KOTAK MAHINDRA BANK, THEY HAVE ACKNOWLEDGED MY CLOSURE OF LETTER ON 02.01.09 FOR WHICH I HAVE THE PROOF - BUT TILL DATE THEY HAVE NOT CLOSED MY ACCOUNTS, WHEN COMLAINED ON CUSTOMER CARE THEY NOW TELL ME TO CLEAR THE DEBIT BALANCE IN THE ACCOUNT FOR WHICH THEY HAVE IMPOSED NUMBER OF CHARGES - AND THE DEBIT BALANE HAS COME TO 6 TO 7 THOUSASND - I DONT UNDERSTAND THE REASON FOR NON CLOSURE OF ACCOUNTS ONCE THE CLOSURE LETTER ACCEPTED IN ORIGINAL BY THE BANK - PLZ SOLVE MY PROBLEM

VIKASH BANSAL
[protected]

cheking balance acount

Kotak Mahindra Bank — ATM Card Not Issued

Dear Sir/Madam,

I opened a current account in kotak mahindra bank before 2 months but till now I am waiting for ATM Card, I called many times but never get any positive response from bank. please do some thing for me.

Dear Sir/Madam,
This is to inform you that i have taken a personal loan from your bank(238399).but due to some unavoidable circumstances(only reason is i have lost my job) there is outstanding of 3 emis.But still i am trying to pay everymonth my dues whatever may the situation lying with me.There is nothing as such which shows negligencies on my part.But i am getting abused by one of your collector Mr. Bappa Saha(#[protected]) each of everymonth from the begining whose immediet manager is Mr.Rabin Paul sitting at Kotak mahindra bank Park street br.This person visit my home night at 10, 10-30 pm.This is for your kind information my both parents are sick.They cant even walk, specially my mother she is accute nervul patient(This is known to your person).Last month Mr. Bappa Saha wnt to her when nobody at the home and made abusive language against her, tell me i am taken loan if i am defaulter then what to do with my parents.I repeatedly told your person that leave me for this month and i will pay all your pending emis with in next two months so that there is at per with the bank's paper.
If you want you can check the conversation between me and your person, Sir/Madam if you find any language or word which shows negetive on my part please let me know i am giving you words or in writing whatever decission you people take i will follow that.But for God name stop abusing me or do something so that me and my family dont get abused by your men.
I am writing after so many days as i was thinking your person is doing your his job only, but this is not the way.

Please do something as he has given me thretning that he will be sitting at my home from tomorrow morning and he can do anything whatever he want(from the ph no[protected] at 16:10)

Thanks
Sourit Roy
[protected]

I was also promised of ZERO BALANCE SAVING ACCOUNT by Mr. Piyush Sharma (My Relationship Manager) when i opened my TRINITY account with Kotak. I verified with him many many times verbally before proceeding further and he assured that it will be zero balance account.

When I got my welcome kit, it was written in that i will have to maintain Average Quarterly Balance of Rs. 10000.00 However, this obligation was waived for the time-being!!! And just after passage of a couple of quarters, Bank intimated me via my Quarterly Bank Statement that now onwards i had to maintain an Average QUarterly Balance of Rs. 5000.00 (The tone of writing was such as if they were obliging me by reducing my Average Quarterly Balance from Rs. 10000.00 to Rs. 5000.00, whereas the fact is:
"They Promised me of ZERO BALANCE ACCOUNT and now they fraud people are asking for a minimum balance of Rs. 5000.00... I could not do anything as all promises (though they were sworn for thousand of times by my RM and other bank executives) were verbal.

Thnx a lot Buddy...

You have saved me from opening a trinity account with Kotak bank.

I am sure, bank will take notice that if they cheat one person, then it surely affects its customer base.

I have been also cheated by kotak bank and levied the AQBL charges .
Prashant Sinkar [protected]

please send to balence my account no.13677115

Sir I have made the transaction on[protected] in Karnataka Bank Atm I Made the transaction but I didn’t recived my money from the Atm so ia have given the complaint and I have filled the Charge Back request form it is over on[protected] but till now I didn’t recived my money so please wil u tell me when can I get my money back its an urgent

Sir I have made the transaction on[protected] in Karnataka Bank Atm I Made the transaction but I didn’t recived my money from the Atm so ia have given the complaint and I have filled the Charge Back request form it is over on[protected] but till now I didn’t recived my money so please wil u tell me when can I get my money back its an urgent

I am to state and submit the sorry state of affairs and high handed attitude of Kotak Mahindra Bank Ltd., and narrating it in short that me and my father who is now 76 Yrs had taken loan from Kotak mahindra Finance Ltd in the year 1995 for a period of 3 yrs and paid security deposits for which security deposit receipts were issued by K.M. Finance Ltd., in 1998 we communicated to the authorities that since our loan was coming to an end we would like to settle the loan by deducting the balance payable amount if any from our security deposits held by you and pay us the balance remaining amount and issue us the statement of accounts so that we are not defaulters on account of the loan that we had taken.

Inspite of settling the account we were shocked to hear from the K.M. finance company officials that there were no security deposit amount with the K.M. finance company, we produced our security deposit receipts held by us, which they started ignoring. As a result and to put pressure on us we were asked to pay our balance instalments or face the consequences and resultant the finance company impounded our vehicles and imposed one lakh as repossing/penalty charges alongwith our instalments, we immediately under protest paid the demanded amount and got our vehicles released. Since the finance officials were reluctant in settling the matter, we took up legal recourse in Bombay City Civil Court wherein the Hon, ble court passed in our favour Decree Order's for its compliance in 2008 which was subsequently served on Madam Sheetal of the legal dept of Kotak Mahindra Bank Ltd., but am sorry no action is yet taken on this order. We had also visited your office a number of times at Vinay Bhaviya Complex, CST Road, Kalina, santacruz, Mumbai and meet the officials and sent emails accordingly. Hence we seek your help and indulgence and appeal to you through this forum to please intervene and get us our justful dues.

Regards,
Ranvir Singh

Dear sir/Madam,
This is to inform you that on 26th july 2008. i deposited amount 6000/- Rs in cash in bhiwandi branch againt monthly instalment of (Rs 1879/-) as two wheeler loan that is to be deducted from on 5th of every month from my account, but to my surprise the amount has not been creadited to my account till 6th aug 2008. this i came to know when i received a call from the bank that there is no amount in my account and i had to pay fine along with the monthly instalment for that month. I called the accountant of that branch about the matter, he regrets me and told that it was due to his fault the amount was not credited to my account and he also assured me that he will refund the money of Rs- 450/- which i had paid as fine along with the instalment.
since then i am in regular follow up to that person every time he assure to refund the amount of fine but nothing has been done till date more over its going to be more than one year for this matter. so irequest you to please look into this matter and refund me my money at the earliest.

Dear sir/Madam,
This is to inform you that on 26th july 2008. i deposited amount 6000/- Rs in cash in bhiwandi branch againt monthly instalment of (Rs 1879/-) as two wheeler loan that is to be deducted from on 5th of every month from my account, but to my surprise the amount has not been creadited to my account till 6th aug 2008. this i came to know when i received a call from the bank that there is no amount in my account and i had to pay fine along with the monthly instalment for that month. I called the accountant of that branch about the matter, he regrets me and told that it was due to his fault the amount was not credited to my account and he also assured me that he will refund the money of Rs- 450/- which i had paid as fine along with the instalment.
since then i am in regular follow up to that person every time he assure to refund the amount of fine but nothing has been done till date more over its going to be more than one year for this matter. so irequest you to please look into this matter and refund me my money at the earliest.


Name:- moinurrehan shaikh
account no:-
CRN NO:[protected]
MOBILE NO [protected], [protected]

Hello.

This is somashekar ds who employed in NET AMBIT INFO SOURCE PVT LTD. a year back and i got kotak mahindra savings acount from the company side. Ofter two months i resigned my job over their. Its a year back story. Ofter that i uses my acount many a times. No any charges were imposed on my account but suddenly rs 478 rs were deducted from my account. I called customer care services they told that you need to maintain rs 10000 minimum balance for this account. Ok i will agree that. But no information will i got regarding this matter. So please reimburse my amount otherwise i will go to consumer court.