Kotak Mahindra Prime Ltd — poor customer support | |||
Car Finance loan account no 5471430 EMI payment of Rs 20555 was due on 10-JUN-11. THIS WAS INTIMATED TO ME THRU MAIL ON[protected], FOR WHICH YOU COLLECTION EXECUTIVE CALLED ON 16TH OF JUNE 2011 FROM KAROL BAGH OFFICE. WE TOLD HIM TO COLLECT THE CHEQUE FROM OUR HOUSE I.E A-228,MEERA BAGH PASCHIM VIHAR, NEW DELHI-110087. PH:[protected]. AFTER REPEATEDLY CALLING THE SAME PERSON FOR COLLECTION OF CHEQUE THE REASON FOR NON COLLECTION HAS COME OUT THAT , THERE IS NO STAFFETC ETC...... ALSO THIS IS REALLY VERY SAD THAT THERE IS NO ONE WHO IS PICKING THE PHONE AT YOUR LAXMI NAGAR OFFICE WE HAVE BEEN REPEATEDLY CALLING FORM LAST ONE WEEK. AND THERE IS NO EMAIL ADDRESS MENTIONED FOR ANY COMMUNICATION ON YOU WEBSITE. KINDLY TAKE THE BNEC ESSARY ACTION AND REVERT BACK ASAP. REGARDS MANAV MALIK PROP: SIYARAM IMPEX PHONE :0091-[protected] Was this information helpful? | |||
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WAIT FOR ACTION TAKEN BY SENEIOR AUTHRTY OF THIS ORGANISATION.
TO, BRANCH MANAGER, SIR I(BHUDEV SINGH) HAVE SETTELED MY CAR LOAN[protected] DATED[protected] BUT WE ARE NOT RECEVING OUR NOC TIL DATE .WE ARE REGULERLY CONTACT WITH ROZER JI, SOHAN JI AND DEEPAK JI ALSO WE ARE VISITED LUXMI NAGER BRANCH BEFORE 45 DAYS BUT WE ARE NOT GET RESULT ALL YOUR STAFF ASKED ME TO GET THODA AUR TIME DO, MAIN KAR BHI KYA SAKTA HUN, YE APKE STAFF KI DO LINE HAI JO ALWAYS ASKED ME WHEN WE ARE CALLINH, TELL ME KAB TAK .WE ARE ALSO ATTACH THE LETTER AND SLIP FULL & FINAL MY PHONE NO-[protected], FARIDABAD HARYANA
[protected], AFTER THE COMPLAINT BY MAIL OR PHONE, KOI RESPONCE NAHI HAI, ITNA BESHARM STAFF KOTAK KA HI HO SAKTA HAI
[protected], AFTER THE COMPLAINT BY MAIL OR PHONE, KOI RESPONCE NAHI HAI, ITNA BESHARM STAFF KOTAK KA HI HO SAKTA HAI
Car Finance Dept. Nashik.
Irresponsible staff -- asked me to come through middlemen for my original papers & noc.-- June.10
Car Loan - Agreement No. CF -3786288 dtd. 15.03.07 --completed on 10.02.10
Personal visit & written letter was given on 1.06, 10 . waiting for ORIGINALS & NOC
Irresponsible staff -- asked me to come through middlemen for my original papers & noc.-- June.10
Car Loan - Agreement No. CF -3786288 dtd. 15.03.07 --completed on 10.02.10
Personal visit & written letter was given on 1.06, 10 . waiting for ORIGINALS & NOC
Complaint against kotak Mahindra prime ltd.
My Car Finance loan account no. 9249700 . September month EMI had not deduct form my bank account due to some technical problem. But there is sufficient funds collection executive(mr. prabh simran) mobile no.[protected]) come to me on 10/9/2013 & received cash 8110/- & gave me a receipt . told me this is ECS problem.
Today unknown person call me from the landline no.[protected] & said u have bouncing charge 500/-+interest which is 990/- whan I ask him why are you charging than he say very rudely you have to pay this amount because you have sign the paper.
Even when I call to mr .prabh simran he say you don’t have to pay any thing
Most important is from the bigning of loan to till date I have not received payment schedule .
My Car Finance loan account no. 9249700 . September month EMI had not deduct form my bank account due to some technical problem. But there is sufficient funds collection executive(mr. prabh simran) mobile no.[protected]) come to me on 10/9/2013 & received cash 8110/- & gave me a receipt . told me this is ECS problem.
Today unknown person call me from the landline no.[protected] & said u have bouncing charge 500/-+interest which is 990/- whan I ask him why are you charging than he say very rudely you have to pay this amount because you have sign the paper.
Even when I call to mr .prabh simran he say you don’t have to pay any thing
Most important is from the bigning of loan to till date I have not received payment schedule .
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
DL 1RY-3124, 3148, 3173, 3179, 3180, 3186, 3188, 3197
FROM
S D MOHANTY
(ACCOUTANT)
TOURISM NEXT PVT.LTD
MOBILE NO-[protected]