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[Resolved]  Kotak Mutual Fund — Online purchase

Holder of folio 172407/80. Online purchase was done at their website on 4.06.09 and transaction was accepted successfully with debit of rs 10000 in bank account. But the allotment was not done stating that the amount is less than minimum value. The company so far has not bothered to refund the money and complaint has been lodged. The service is very bad in that the customer care is asking bank statement etc when it is for the AMC to verify such details. The amc Office is inefficient in that they can not even find whether money is recd or not even after a bankl statement is sent to them. When the matter is taken up with Cams they also take up with the Kotak AMC since the money is credited with them.

Please be careful when u transact with such low profile inefficient illiterate customer care of Kotak. They are carried by only the name and do not have any quality.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  12 CommentsShareTweet

Comments

e mail my statement for kotak opportunity growth fund to my e mail id as my
account number is 1004219/66
e mail my statement for kotak opportunity growth account no-998998/15
Kotak 30 Equity Scheme-Growth A/C no-1578726/41. The ECS has not been deducted for the last four months.Email my statement and other information for kotak 30 equity scheme-growth to me email id as my account no is 1578726/41
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e mail my statement for kotak opportunity growth A/c No.1467816/61
I have not received any statement for my Kotak opportunity mutual fund.. I just have an acknowledgement slip whose no. is CA 6376215 dated 28.04.08.
Pl. arrange to send the same at my mail id.
regards
please send me staetment of account regarding my SIP in Kotac tax saver Account no.894074/22 and kotac tax saver growth mutual fund account no. 821197/15. Thanks

arvinder singh #84, gillco valley ropar(pb) (mobile:[protected])
from last two months my SIP is amount is not deducted from my bank a/c. I try to call on Kotak MF Cuutomer care Center[protected], [protected] but its always busy.
I have called on this no. atleast 20 time (if not more). But it was just a busy.
I also mail them so many time to know what happen to my port folio but even after 5 days I am still waiting. Now on this week end I will go to their office and make a complain about it.
The service from Kotak MF is the worst.

Can some one tell me there is any other way to make official complain about such pathetic service.
please send my kotak opportunies -grouth acount statment on my mail id
plz send me my statment of kotak opportunies growth a/c no.1730182/21
Name-madan lal
PAN no.ADXPL3890P
Mobile no.[protected]

Kotak Mutual Fund — Cheque returned

I have applied for redemption for Kotak Indo World Infrastructure Fund- Growth, Folio no 1107650/76 ,I have received the cheque When I put for collection in State bank of India in my account it is returned Please do the needfull.

MATTER URGENT
my folio no is 1873407/56, kotak mutual fund has send me a chaque which i deposited at bank of india, the chque is returned from bank,

Grt experience,
i have similar experience with kotak, it has become their habit,

i will share this experinace with everyone i know, and will advise them to rethink before investing with kotak,

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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    3981
    Pending
    0
    Resolved
    1137
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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