[Resolved] KPN Travels Journey On 5 / 3 / 08 — Poor service,Bed bugs,Chaning of bus on the way, delaying for more than 3 hours
EE V Upendran Potti
I booked two seats to Trivandrum from their Bommanahalli booking office for a journey on 5/3/08 7 pm A/c bus. When I reached at 6.30 in their office, they said that my journey is postponed to 8.30 bus without my consent. The bus came by 9.30 and started journey by 10 pm. On the way they stopped at two places at SALEM due to some repair which they say. The bus was full of Bed Bugs itching throughout the journey. When we reported to the driver they reply in a rowdy manner. The cattle lorries are better than these buses. They never stop when ever an old person want to pass urine in the night. They will start using abusing words.
Then till Erode the bus was running in a poor speed. At Erode they changed another bus and waisted one more hour. The condition of that bus was also not so good.
Actually I have to reach at Trivandrum by 10 am. I asked while booking when it may reach they gave a false information by saying that it will reach before 9am. If they could have told that they may change the bus enroute, I would not have booked by this bus. As per co-passenger's version it is their regular practise now a days. IS THERE NO GOVERNMENT DEPARTMENT TO CONTROL THIS HOOLIGANISM BY THESE PRIVATE TRANSPORTERS. In future please avoid travel by these busses, K(killing )P(people"s) N(needs).
this is suitable fullform instead one they exhibit in their office.
Complaint marked as Resolved Aug 14, 2020