[Resolved] Kurlon Goldline / Mattress — Defect in product.
Engineering Services & Associates
Monday, August 03, 2009
Kind Atten. : Customer Service.
Subject : Manufacturing Defect in Product .
With due reference to purchased Kurlons Goldline mattress with bill No. 70/09 on dated 15/05/2009 from Shabba Enterprises, Indore (M.P.).
We have fitted that at 75% & some resion wise the fitting have not completed. After 1-1.30 month when we start to fit, we have saw when we press gently material of it is coming out.
About that we have said to the seller they have not give us response.
Then we have take follow up to the company, your representative Mr. Chaitanya Joshi have come & took the inspection & he said that the problem in manufacturing, the lot is hard.
And the matter we explained to dealer Shabba Enterprises have taken regular follow up about this but they have not given us response.
Now the very much time passes we have been waiting for the response. We have intimated by daily communication, by personal present & also by letters & Mail.
Now we are very much exhausted & the expenditure we have expended coast for like fitting, addasive & also labour charges etc we want to our complete reimbursement with of all.
We have again communicate to Mr. Chaitanya Joshi Sb. For above matter but we have not get solution yet.
So, need early solution for that.
For R. K. COMBINE
fax No :[protected]
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Aug 14, 2020Complaint marked as Resolved