[Resolved]  Kurlon Mattress — Free Gift with mattress

Address:

Mumbai Suburban, Maharashtra

On 22.01.2012 we purchased orthopadic mattress 6/4 worth Rs. 10,260 from kurlon dealer Royal Furnitures, Borivali west. The mattress was delivered late on 30.01.2012. Firstly the dealer didnot mention about the free gift with purchase of mattress & secondly he tried to tear of the sticker attached with the mattress. Luckily he couldnot tear off the total sticker & we came to know about the free gift. When we asked for the free gift he told us he forgot about it & then he gave us one single pillow. We then enquired about the free gift with the Bangalore Head office, in turn they said the free gift was medium sized trolly bag. When we demanded for the trolly bag, the dealer denied & told us to contact the Kurlon Bombay office. When enquired with the Bombay office they told us the free gift was pillow. We found something fishy here & once again we checked with the Bangalore office which in turn again told us the free gift is medium sized trolly bag where as thw Bombay office again denied. How can there be two different statements from the same company for two different regions. I would request everybody to think over before buying anything from Kurlon & their dealers

Sangita