[Resolved] Lakme Beauty Salon — Destruction of Hair | |
I had been to Lakme Beauty Salon on the 31st of August and had a horrifying experience with my hair. They gave me such a uneven cut that I had to go some other salon to atleast look decent. In the bargain, my hair is cut so short that it has gone up to earlength from shoulder length. The stylist was not even ready to listen to me or understand my needs as she hardly understood English.I came out and yelled at the manager who did not even lift her little finger to help me out and said it was done as per my needs. Overall no professionalism and no different from any local salon. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
48 Comments | |
Comments
My experience with Lakme is good. I am their costumer since 2009. Initially I was going to the HSR layout Lakme studio. They were always on time, customer care was too good, they were professionals and I completely enjoyed going there. Now, I visit the Lakme parlour in electronic city and again I am satisfied with their service. I am choosy about the hair dresser and the beautician too and I am so lucky that I have got the best of both. Meena is very friendly and suggest good service and facial treatments. She is in the industry for many years and highly experienced too. Satish is one of the fastest and able hair dresser. He knows his job too well and serves the customers according to their needs. He has wide knowledge about all the hair products and suggest the good one for his customers. Almost all the staffs here in electronic city are very polite and humble.
Yes, bad times do come up and it is how we take it. I am a positive person and I always look things in a positive way. So far, I have enjoyed their service and hope to continue visiting them.
Lavanya, Electronic city
Yes, bad times do come up and it is how we take it. I am a positive person and I always look things in a positive way. So far, I have enjoyed their service and hope to continue visiting them.
Lavanya, Electronic city
Salons are supposed to be de stressing and making one feel better. But the Lakme salon I visited last week fell way short of this. I had to pop in an Aspirin when I got back from the session.
Worse still the lady who attended to me confused me and eventually I took the treatment I had decided on, which I now regret too.
There was everything wrong with my hair ( so she listed) and all of it could be set right with Lakme Magic.
The constant chatter most irritating and her sales pitch jarring to say the least.
I will not delve into the hair treatment itself since I had opted for it after searching on the net. But please don't make the same mistake of stepping into this parlour in Kolkata on Lansdowne road !! If you are a discerning and well informed individual .
Worse still the lady who attended to me confused me and eventually I took the treatment I had decided on, which I now regret too.
There was everything wrong with my hair ( so she listed) and all of it could be set right with Lakme Magic.
The constant chatter most irritating and her sales pitch jarring to say the least.
I will not delve into the hair treatment itself since I had opted for it after searching on the net. But please don't make the same mistake of stepping into this parlour in Kolkata on Lansdowne road !! If you are a discerning and well informed individual .
i visited lakme salon on 30 dec for facial but it was not at all satisfactory.the worse part is me being there regular customer they took me for granted.At a time three facials were being attended charges were same but service was bad
Even for medicure pedicure in the month of november the staff was totally un trained .
My friends had cautioned me for the same and finally i had a bad experience
why? we r paying such amount for concerned treatment not for frauds.
DONT PLAY WITH TIME MONEY AND YOUR SKIN, T
THINK THRICE BEFORE U VISIT LAKME SALON PATHANKO
Even for medicure pedicure in the month of november the staff was totally un trained .
My friends had cautioned me for the same and finally i had a bad experience
why? we r paying such amount for concerned treatment not for frauds.
DONT PLAY WITH TIME MONEY AND YOUR SKIN, T
THINK THRICE BEFORE U VISIT LAKME SALON PATHANKO
Lakme claims that its cystine treatement is harmless. But i did the hair cystine treatment one year back and i was told that my hair will become smooth and frizz free. I had very long and beautiful hair. The differnce that it made to my hair was very less but i started falling a lot and i regularly feel lot of burning sensation and itchiness in my scalp and my hair have been lost 50%.
Hello All,
I had been to Lakme Salon at Kondapur Hyderabad, for hair touchup on hair bonding. They charged for touchup 6000+ tax amount and two staff members - new to the salon completed the task by burning the scalp and hair. I was not given the bill stating that its too late and she will provide later.. after coming home, i saw a lot of hair fall and they had burned the roots.
I went to them to search for an explanation as I had done straightening for many times in Chennai and never faced such issues. They accepted that it is their fault but I have to take an appointment for treatment for which they are busy. More Horrible is that the lady owner of this franchise blasted that we will see and then treat.. hopeless unprofessional people - only know to loot money and use duplicate products... I found that two other ladies had the same problem of hair damage, an old employee told us that they use duplicate products ... please stop such centers... I have all evidence of this case and will not leave these culprits. I have attached their registration certificate,
I had been to Lakme Salon at Kondapur Hyderabad, for hair touchup on hair bonding. They charged for touchup 6000+ tax amount and two staff members - new to the salon completed the task by burning the scalp and hair. I was not given the bill stating that its too late and she will provide later.. after coming home, i saw a lot of hair fall and they had burned the roots.
I went to them to search for an explanation as I had done straightening for many times in Chennai and never faced such issues. They accepted that it is their fault but I have to take an appointment for treatment for which they are busy. More Horrible is that the lady owner of this franchise blasted that we will see and then treat.. hopeless unprofessional people - only know to loot money and use duplicate products... I found that two other ladies had the same problem of hair damage, an old employee told us that they use duplicate products ... please stop such centers... I have all evidence of this case and will not leave these culprits. I have attached their registration certificate,
I had 1000 loyalty points in my account, and m also a regular customer in lakme prahladnagar, ahmedabad.wen i took a facial service wortj 3500/- they said i have got loyalty points which i cud use within 15 months, but its been only 12 months and they r saying that its validity is over.also in between this period many times it happened that 1 person wud say something else regarding that and other person wud say smthing else...so i got so confused...and now later on all my loyalty points got wasted, also they never send u any message or alert or email on my registered number regarding any such this.i will never visit lakme again, u lost a good customer.
Dear Lakme Staff
The Lakme salon located at Bellandur, Bangalore is the most unethical of all, below are their recent google ratings, please read the responses from the manager threatening to file a cyber crime complaint for telling them how cheap their services are, there is this lady by name Anita who is the worst among all the beauticians from this Lakme Bellandur Salon, she fooled me with the billing and charged me extravagantly, in addition she burn my skin with wax and was least bothered to apologize, even last time I had a very bad experience here, after complaining to the manager about Anita I started getting harassing calls to take the complaint back.
https://www.google.co.in/search?q=lakme+bellandur&rlz=1C1CHBF_enIN815&oq=lak&aqs=chrome.0.69i59j69i60l2j69i...⇄
I request the Lakme team to look into this issue and cancel the franchise of this salon for not keeping up the brand expectations with their cheap behavior.
The Lakme salon located at Bellandur, Bangalore is the most unethical of all, below are their recent google ratings, please read the responses from the manager threatening to file a cyber crime complaint for telling them how cheap their services are, there is this lady by name Anita who is the worst among all the beauticians from this Lakme Bellandur Salon, she fooled me with the billing and charged me extravagantly, in addition she burn my skin with wax and was least bothered to apologize, even last time I had a very bad experience here, after complaining to the manager about Anita I started getting harassing calls to take the complaint back.
https://www.google.co.in/search?q=lakme+bellandur&rlz=1C1CHBF_enIN815&oq=lak&aqs=chrome.0.69i59j69i60l2j69i...⇄
I request the Lakme team to look into this issue and cancel the franchise of this salon for not keeping up the brand expectations with their cheap behavior.
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05th feb at lakme saloon sector 44c sco- 261 dream world services) i paid Rs 1500 in advance, on 5th feb when i went there, saloon was closed ... all the contact numbers were temp disconnected
Person who took my bookings was Suman / divya ...
such a pathetic service u guys provide, , , , r u guys into such poor state that you are stealing money from customers and closing down your saloon ... i have receipt with me and number is 1333...
Bloody hell ...
mona ...