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[Resolved]  Launchpad — Total Disappointment with your service

8 MONTHS WE HAVE TAKEN A CUG CONNECTIONS WITH AIRTEL STARTING WITH 5 CONNECTIONS, WHILE TAKING THE CONNECTION IT WAS CLEARLY MENTIONED THAT CERTAIN NOS TO BE GIVEN TO EXECUTIVES SHOULD HAVE CREDIT LIMIT OF RS 1500 CROSSING WICH THEIR OUT GOING SHOULD BE BARRED, TO OUR SURPRISE THEY WERE ABLE TO RAISE A BILL OF 3000, 5000, LIKE.MORE OVER YESTERDAY MY NO [protected] OUTGOING WAS BARRED WITHOUT ANY PRIOR INTIMATION, EVENING AN EXECUTIVE SPOKE TO ME AND I TOLD THAT AS THIS IS A BRANCH OFFICE MY GM FROM MUMBAI IS EXPECTED WITHIN TWO DAYS AND ALL THE PENDING PAYMENTS WILL BE CLEARED, BUT TO MY SURPRISE MY OUT GOING WAS BARRED DUE TO NON MAYMENT OF ANOTHER NO NEWLY ADDED IN OUR CUG [protected], I WOULD LIKE TO KNOW THE REASON WHY MY OUT GOING SHOULD BE BARRED BECAUSE OF NOTHER NO.MOTE OVER SEVERAL TIMES MY OFFICE HAVE APPROACHED YOU WITH COMPLAINT LETTER BUT YOU REFUSE TO ACKNOLEDGE SAING THIS IS AGAINST AIRTELS NORMS AND SIMPLY TAKE THE LETTER .IF YOU ARE TRUE ON YOUR PART WHY DONT YOU ACKNOLEDGE THE LETTER, I WAS ALSO TOLD TO SPEAK TO MR PRAMOD, HIS RESPONCE ALSO WAS VERY HARSH, NOW PLEASE DO A FAVOUR RELEASE MY OUT GOING AT THE EARLIEST OR COME TO OUR OFFICE AS WE DONT WANT YOUR SERVICE OF LANDLINE, MOBILE AND BRODBAND ANY MORE, WE TOO KNOW THAT MEDIA IS NOT PARTIAL BUT WE HAVE FULL EVIDANCE.

REGARDS
FOR LAUNCHPAD PVT LTD

RITESH NAMBIAR
HEAD MARKETING
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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