[Resolved] Lenovo — New Year Offer Gift | |
Hello, Reference to your confirmation for the Lenovo New Year offer as attached below. I had purchased my Y 510 laptop on 8th of Jan 2008 from Vishal Mega Mart Delhi and subsequently on 25th Jan 2008 I couriered all the required documents to your agent Channel Technologies-NOIDA. I am dejected to inform that I have no information regarding issue of free gift as promised in spite making a personal visit to NOIDA to enquire about the status. It was shocking to find out that your agent had no idea whether my draft was received and no status at all on either receipt of draft or worst issue of free gift.No body in the office could give any information on either receipt of draft or issue of free gift. The whole advertisement of free gift from a reputed company like lenova seems to be a farce as you have handed over your responsibility to outside agency who is virtually sleeping to say the least. Least I expect from you is the acknowledgment of this mail and at least information whether at all Lenovo has any intention fro arranging for the gift against massive advertisement over media. Regards Varun your marketing agaent are absolutleinactive and it has been more than a mounth , not only my free gift as promised has been dispatched [protected] Forwarded message[protected] From: Lenovo India <[protected]@epromos.info> Date: Jan 12, 2008 10:25 AM Subject: Lenovo New Year Offer - Registration Confirmation Dear Mr. Yadav, You have won - Tata Sky Satellite connection Your Gift Redemption Code is F60DB668283B Your details with us are: Serial No. : ME00570 Type : 775844Q Model : Lenovo 3000Y Address : B-520 Sarita Vihar, State : New Delhi City : Delhi - 110076 Phone :[protected] Please send the following 3 documents inorder to avail the offer to the required address (Given below). The printout of Redemption No. Confirmation. Copy of the Purchase Invoice. (The Customer to mention the redemption code on the invoice copy). The Bar Coded product serial number (original) pasted on the cardboard packaging of the Customer's Lenovo Product. In case the Customer wishes to avail the assured gifts, they will have to sent the Demand Draft of :- Rs 250 for assured gift of Mini Speakers Rs 500 for the Cordless Headphone Rs 750 for availing the Tata Sky satellite. Rs 500 for Philips MP3 Player Rs 500 for Motorola W 220 Mobile Phone Rs 350 for Philips Voip Headphone and Norton Anti nVirus drawn in favour of "Channel Technologies" payable at "Delhi" towards handling and processing charges. Last date of receiving the documents alongwith Demand Draft is Feb. 28th, 2008. Only entries complete in all respects will be considered REDEMPTION CELL ADDRESS Lenovo Desk, Channel Technologies, A - 74, Sector 2, Noida - 201301 Phones: +[protected]/4080830, Fax: +[protected] Your gift will be mailed out to you at the above address subject to verification. Please keep a copy of this e-mail for future reference. Happy computing! Thanks, Lenovo Team © Lenovo 2008. All rights reserved. Lenovo 3000 is a trademark of Lenovo. Lenovo reserves the right to alter product offerings and specifications at any time without notice. Lenovo is not responsible for photographic or typographic errors. Visuals shown may not represent the actual product. This mailer is sent on behalf of Lenovo India and does not tantamount to spamming, since you have opted-in to receive such communication. Lenovo India and/or any of their affiliates/associates have no liability whatsoever to any person on account of the use of information provided herein and the said information is provided on a best-effort basis. Please do not reply to this mail as it is a computer generated mail. For further information, please follow the instructions mentioned above. Terms o[censored]se | Privacy | Terms & Conditions | Unsubscribe Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |
188 Comments | |
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Hello,
I purchased lenovo laptop four months back. All of a sudden one of the hinges has given away and I am not able to use it comfortably. When I conacted Lenovo, they said that this part is not covered in warranty. If I show you my laptop (that is what Lenovo rep also did) you can't find any sign of mishandling or rough handling. How only one hinge can give away I don't understand until it had a manufacturing defect which later got aggravated. Now I don't know how to convince them. I think Lenovo have also gone into fooling customers in the name of Warranty. They have their hidden agenda of shying away with repairs. Ms Jyoti at Lenovo service Centre from Gurgaon also tried her best to convince her bosses but she for no gains. I hope some higher official from Lenovo will look into now after this post.
Anil
[protected]
I purchased lenovo laptop four months back. All of a sudden one of the hinges has given away and I am not able to use it comfortably. When I conacted Lenovo, they said that this part is not covered in warranty. If I show you my laptop (that is what Lenovo rep also did) you can't find any sign of mishandling or rough handling. How only one hinge can give away I don't understand until it had a manufacturing defect which later got aggravated. Now I don't know how to convince them. I think Lenovo have also gone into fooling customers in the name of Warranty. They have their hidden agenda of shying away with repairs. Ms Jyoti at Lenovo service Centre from Gurgaon also tried her best to convince her bosses but she for no gains. I hope some higher official from Lenovo will look into now after this post.
Anil
[protected]
Lenovo — Lenovo G430 power problem
before giving my laptop to technician's technician there is no problem in charging after repairing my laptop by technician it is not connecting with power and i have tried to contact with technician many times with many numbers but it is not giving me any response. not good
I had purchased a Lenovo G[protected] model from C.R.Avenue, Kolkata and I was informed that I'll get Rs. 2000/- redemption with that particular model.After that I'd scanned all the documents related to the product and mailed all those to the concerned mailid.Then I got a automated reply...one of our agent will contact you very soon.But 2months none had contacted me.Then I had informed the comp shop and they had provided me the mail id & ph no of the person who is dealing the offers in Kolkata for Lenovo...I'd mailed him so many times and called him up.But everytime except false assurance I'm not getting anything...so everybody please aware of the lenovo REDEMPTION offer..I think it's a false statement they are claming...
So what should I do now???any help??
Mail ID-rupam.[protected]@gmail.com
So what should I do now???any help??
Mail ID-rupam.[protected]@gmail.com
Lenovo — not satisfied service in last 1 month
case id - [protected] / [protected] / [protected]date - 15/10/2013
before 1 month i complain to lenovo -[for my leptop problem ] . 3 times lenovo engineer came to my site...but my problem is not solve. always come with wrong parts...
many times i reminder with phone & emails .
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Lenovo — not taking any action from several days
i am having an lenovo lappy and dats giving problem from many days and no action is been taken by lenovo to help me out ....lenovo people call me asap [protected] . i need ur support....