[Resolved] Lenovo — New Year Offer Gift | |
Hello, Reference to your confirmation for the Lenovo New Year offer as attached below. I had purchased my Y 510 laptop on 8th of Jan 2008 from Vishal Mega Mart Delhi and subsequently on 25th Jan 2008 I couriered all the required documents to your agent Channel Technologies-NOIDA. I am dejected to inform that I have no information regarding issue of free gift as promised in spite making a personal visit to NOIDA to enquire about the status. It was shocking to find out that your agent had no idea whether my draft was received and no status at all on either receipt of draft or worst issue of free gift.No body in the office could give any information on either receipt of draft or issue of free gift. The whole advertisement of free gift from a reputed company like lenova seems to be a farce as you have handed over your responsibility to outside agency who is virtually sleeping to say the least. Least I expect from you is the acknowledgment of this mail and at least information whether at all Lenovo has any intention fro arranging for the gift against massive advertisement over media. Regards Varun your marketing agaent are absolutleinactive and it has been more than a mounth , not only my free gift as promised has been dispatched [protected] Forwarded message[protected] From: Lenovo India <[protected]@epromos.info> Date: Jan 12, 2008 10:25 AM Subject: Lenovo New Year Offer - Registration Confirmation Dear Mr. Yadav, You have won - Tata Sky Satellite connection Your Gift Redemption Code is F60DB668283B Your details with us are: Serial No. : ME00570 Type : 775844Q Model : Lenovo 3000Y Address : B-520 Sarita Vihar, State : New Delhi City : Delhi - 110076 Phone :[protected] Please send the following 3 documents inorder to avail the offer to the required address (Given below). The printout of Redemption No. Confirmation. Copy of the Purchase Invoice. (The Customer to mention the redemption code on the invoice copy). The Bar Coded product serial number (original) pasted on the cardboard packaging of the Customer's Lenovo Product. In case the Customer wishes to avail the assured gifts, they will have to sent the Demand Draft of :- Rs 250 for assured gift of Mini Speakers Rs 500 for the Cordless Headphone Rs 750 for availing the Tata Sky satellite. Rs 500 for Philips MP3 Player Rs 500 for Motorola W 220 Mobile Phone Rs 350 for Philips Voip Headphone and Norton Anti nVirus drawn in favour of "Channel Technologies" payable at "Delhi" towards handling and processing charges. Last date of receiving the documents alongwith Demand Draft is Feb. 28th, 2008. Only entries complete in all respects will be considered REDEMPTION CELL ADDRESS Lenovo Desk, Channel Technologies, A - 74, Sector 2, Noida - 201301 Phones: +[protected]/4080830, Fax: +[protected] Your gift will be mailed out to you at the above address subject to verification. Please keep a copy of this e-mail for future reference. Happy computing! Thanks, Lenovo Team © Lenovo 2008. All rights reserved. Lenovo 3000 is a trademark of Lenovo. Lenovo reserves the right to alter product offerings and specifications at any time without notice. Lenovo is not responsible for photographic or typographic errors. Visuals shown may not represent the actual product. This mailer is sent on behalf of Lenovo India and does not tantamount to spamming, since you have opted-in to receive such communication. Lenovo India and/or any of their affiliates/associates have no liability whatsoever to any person on account of the use of information provided herein and the said information is provided on a best-effort basis. Please do not reply to this mail as it is a computer generated mail. For further information, please follow the instructions mentioned above. Terms o[censored]se | Privacy | Terms & Conditions | Unsubscribe Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |
 188 Comments | |
Comments
I have purchased a lenovo laptop during dewali offer according to which I had to get two free gifts which I mentioned in my Email to U but unfortunately i have'nt recieved till date.
LENOVO/Lenovo 2kq — NON RECEIPT OF FREE GIFT ITEMS
Dear sirI had purchased a lenovo computer 2kq 19 LCD MB 21821 from Computer World 44-b DAKSHIN GANGOTRI AKASH GANGA SUPELA BHILAI.As per company offer they were to give two free gifts, a printer & a UPS and as per the demand I had sent a Gift Redemption Code RED[protected] alongwith necessary documents(invoice no[protected] but till date the gifts have not been delivered to me. The above mentioned documents were sent to the following address- REDEMPTION CELL Lenovo Desk, ChannelTechnologies, A-74, Sector2, Noida-201301Phones:+[protected]/4080830, Fax:+[protected]
Kindly do neadfull as soon as posible.
lenovo y410 series 775757Q laptop — no proper help from your side
Respected Sir,Last year i bought the laptop & from two months i have been calling your tolll free number for some assistance regarding some functions of my laptop but it always says the number the number you are trying to call is not available, i also called in your bangalore customer care office but there also nobody recieves the call or of somebody recieves the call he or she could not properly assist me & ask me to call again on that damn hell toll free number.
you please tell me the way out.
Thanks & Regards
Hi Balbir,
Your claim is approved.
We will dispatch your gift in 3rd week of Jan.
Regards
Arfa Nazim
[protected][protected][protected][protected]
From: SINGH, BALBIR(PJE) [mailto:[protected]@iocl.co.in]
Sent: Monday, January 12, 2009 11:21 AM
To: [protected]@channel-technologies.com
Subject: RE: Your Claim Status Under Diwali Double Deal
Dear Sir/Madam,
What happened to my Diwali double gift, till date I have not received it.
You told that I will receive it 1st week of January.
Balbir Singh
Indian Oil Corporation Limited
Panipat Refinery
[protected][protected][protected][protected]
From: Anisha [mailto:[protected]@channel-technologies.com]
Sent: Tuesday, December 16, 2008 3:17 PM
To: Anisha
Subject: Your Claim Status Under Diwali Double Deal
Sir / Madam,
This is to inform you that your claim has been approved under Diwali Double Deal offer.
You will receive your registered gift in January 1st week.
Regards,
Lenovo Desk,
Channel Technologies,
A-74, Sector-2,
Noida - 201301
This Message was sent from Indian Oil Messaging Gateway, New Delhi, India. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
Till Date I have not my gift, plese take necessary action from your end.
Balbir singh
House No 763 sector 13
Urban Estate Karnal
Karnal
Your claim is approved.
We will dispatch your gift in 3rd week of Jan.
Regards
Arfa Nazim
[protected][protected][protected][protected]
From: SINGH, BALBIR(PJE) [mailto:[protected]@iocl.co.in]
Sent: Monday, January 12, 2009 11:21 AM
To: [protected]@channel-technologies.com
Subject: RE: Your Claim Status Under Diwali Double Deal
Dear Sir/Madam,
What happened to my Diwali double gift, till date I have not received it.
You told that I will receive it 1st week of January.
Balbir Singh
Indian Oil Corporation Limited
Panipat Refinery
[protected][protected][protected][protected]
From: Anisha [mailto:[protected]@channel-technologies.com]
Sent: Tuesday, December 16, 2008 3:17 PM
To: Anisha
Subject: Your Claim Status Under Diwali Double Deal
Sir / Madam,
This is to inform you that your claim has been approved under Diwali Double Deal offer.
You will receive your registered gift in January 1st week.
Regards,
Lenovo Desk,
Channel Technologies,
A-74, Sector-2,
Noida - 201301
This Message was sent from Indian Oil Messaging Gateway, New Delhi, India. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
Till Date I have not my gift, plese take necessary action from your end.
Balbir singh
House No 763 sector 13
Urban Estate Karnal
Karnal
Yes sir,
I am completely agree with you, Since I am also suffering from this also, Now I am requesting you to
let me know what to do now ?
I am completely agree with you, Since I am also suffering from this also, Now I am requesting you to
let me know what to do now ?
Dear Sir,
This is to bring in your kind notice that we purchased one Desk Top from A.B.Road Lotus Showroom, vide Invoice No- 09R806943, Dated- 28/12/2009 of Model No. 5312 2LQ SR No.- MB32750.
The redemption Code number is [protected]. As such i would like to say that we purchased the system under the free gift scheme were we were to get any two items out of nine items and we opted for UPS and PRINTER but we have received only the printer on 10th of February, and as per your scheme the second item i.e.UPS has not been given to us and is yet to be given from your end, although the copy of Invoice and original copy of Bar Code has been already sent to channel techonoligies Noida through courier .
My address :- Hariom Mishra, S/O Shri R.K.MISHRA
32- A, BIJLI NAGAR, BICHOLI HAPSI ROAD, INDORE- 452016, M.P.
Contact No.[protected], [protected], [protected]. [protected]
I would request your goodself to kindly look into the matter and do the needful.Your early action shall be appreciable.
Thanks & Regards
Hariom Mishra ([protected])
This is to bring in your kind notice that we purchased one Desk Top from A.B.Road Lotus Showroom, vide Invoice No- 09R806943, Dated- 28/12/2009 of Model No. 5312 2LQ SR No.- MB32750.
The redemption Code number is [protected]. As such i would like to say that we purchased the system under the free gift scheme were we were to get any two items out of nine items and we opted for UPS and PRINTER but we have received only the printer on 10th of February, and as per your scheme the second item i.e.UPS has not been given to us and is yet to be given from your end, although the copy of Invoice and original copy of Bar Code has been already sent to channel techonoligies Noida through courier .
My address :- Hariom Mishra, S/O Shri R.K.MISHRA
32- A, BIJLI NAGAR, BICHOLI HAPSI ROAD, INDORE- 452016, M.P.
Contact No.[protected], [protected], [protected]. [protected]
I would request your goodself to kindly look into the matter and do the needful.Your early action shall be appreciable.
Thanks & Regards
Hariom Mishra ([protected])
Hi, I purchased my Lenovo Y410 in Thailand in March2008.From last two weeks i am facing major problem as it is automatically shuting down afetr 30min.I dont have International warranty.Now i need to purchase a new one this is very dishearting.I will never suggest anyof my freinds to purchase Lenovo products.
Hi, I purchased my Lenovo Y410 in Thailand in March2008.From last two weeks i am facing major problem as it is automatically shuting down after 30min.I dont have International warranty.Now i need to purchase a new one this is very dishearting.I will never suggest anyof my freinds to purchase Lenovo products.
i purchased a desktop model no.5311-8AQ...sl no.L908731..dt 11/07/08
but within a week i faced problems with the system...when i on my computer the display shown completly blank with long beep sound...
then i call to EZELINK(206/C, RASH BEHARI AVENUE, KOLKATA 700029 PHONE NO [protected])FROM WHERE I PURCHASED IT...BUT THEY DIDNT PROVIDE ANY TYPE OF SERVICE REGARDING MY PROBLEM...EVEN THEY DIDNT TRY TO LISTEN MY PROBLEM...I WAS VERY UPSET FOR THIS KIND OF BEHAVIOR...
THEN I CALL LENOVO CUSTOMER CARE ...I HAD ALREADY THREE TIME LODGING PROBLEM WITH THIS SAME PROBLEM...CAN YOU TELL ME HOW MANY TIMES I WILL SUFFER THIS KIND OF PROBLEM...
WHEN I PURCHASED THEY(EZELINK) TOLD ME THAT "IF YOU FACE ANY PROBLEM I WILL REPLACE YOUR SYSTEM"...BUT ACTUAL FACT IS HORRIBLE...
I AM VERY SORRY TO SAY, EITHER YOU REPLACE YOUR SYSTEM OTHERWISE I WILL GO TO CONSUMER FORUM...
PH NO [protected].
but within a week i faced problems with the system...when i on my computer the display shown completly blank with long beep sound...
then i call to EZELINK(206/C, RASH BEHARI AVENUE, KOLKATA 700029 PHONE NO [protected])FROM WHERE I PURCHASED IT...BUT THEY DIDNT PROVIDE ANY TYPE OF SERVICE REGARDING MY PROBLEM...EVEN THEY DIDNT TRY TO LISTEN MY PROBLEM...I WAS VERY UPSET FOR THIS KIND OF BEHAVIOR...
THEN I CALL LENOVO CUSTOMER CARE ...I HAD ALREADY THREE TIME LODGING PROBLEM WITH THIS SAME PROBLEM...CAN YOU TELL ME HOW MANY TIMES I WILL SUFFER THIS KIND OF PROBLEM...
WHEN I PURCHASED THEY(EZELINK) TOLD ME THAT "IF YOU FACE ANY PROBLEM I WILL REPLACE YOUR SYSTEM"...BUT ACTUAL FACT IS HORRIBLE...
I AM VERY SORRY TO SAY, EITHER YOU REPLACE YOUR SYSTEM OTHERWISE I WILL GO TO CONSUMER FORUM...
PH NO [protected].
Dear sir,
I have purchaged a Lenovo Laptop on 31st May 2008. Again I have extended its warranty under your 2 yrs warranty extension scheme through your representative of aforeserve, Patna by paying Rs. 5800 in form of cheque ( Which has been cleared in dec'2008 ) on 19th Dec. 2009.
But its a matter of great sorrow that despite of repeated request, no any document has sent to me by your office regarding the same. I have requested to all of you through mail or phone several times, but got no any positive response fromyour end.
Now you are compelling me to go under legal advice for the same if again you are not taking any action to solve my problem.
Thanking you
Amar Kumar
2nd Floor
Chitragupt Marg
New Jakkanpur
PATNA-800 001
MOB. - 91-[protected]
I have purchaged a Lenovo Laptop on 31st May 2008. Again I have extended its warranty under your 2 yrs warranty extension scheme through your representative of aforeserve, Patna by paying Rs. 5800 in form of cheque ( Which has been cleared in dec'2008 ) on 19th Dec. 2009.
But its a matter of great sorrow that despite of repeated request, no any document has sent to me by your office regarding the same. I have requested to all of you through mail or phone several times, but got no any positive response fromyour end.
Now you are compelling me to go under legal advice for the same if again you are not taking any action to solve my problem.
Thanking you
Amar Kumar
2nd Floor
Chitragupt Marg
New Jakkanpur
PATNA-800 001
MOB. - 91-[protected]
hi lenovo india customer care manager,
I would like to inform that, I purchased levovo desk top on 18.10.2008, vide invoice No. 808 in my son's name (C.S.Anirudh, C/o C.K.Sudheendra, Kaktikar Bldg, 1st Floor, Sampige Rd, Near Mahaveer Apt. Sadashivnagar, Belgaum) from the authorsied dealer M/s Global Systems, # 18, Heda Ceramics Bldg, 2nd floor, Khanapur Road, Tilakwadi, Belgaum 590 006, Ph.[protected], (Prop. Sri Vikram). The following is the configuration.
1. Lenovo Ideacenter 5312-2KQ PC (DE 1.6, 1GB, 160, DVD/RW, 1YR)
2. 19"W Lenovo TFT LCD Monitor
3. Lenovo Bright Eye Camera
There was a Diwali offer when I purchased the desk top i.e 2 guaranteed gifts, for which I had to register on line. The above said dealer told me that he register one line on my behalf because I did not have the internet connection. I opted for 2 gifts viz., colour printer and fasttrack writst watch, the dealer viz, sri vikram confirmed for having registered the same and he also assured that i will be receiving the gifts in two months of time. Having full faith on the said dealer i kept silent for 2-3 months, after lapse of sweet 2 - 3 months when i enquired him about the gifts he said there was some problem in registering and the said gifts have not been despatched from the lenovo company, which was not informed to me earlier, though he had my phone number and postal address. I asked him why it has happened, his reply was not satisfactory to me and he assured he will get me the promised gifts from his side, but till now the said dealer is silent about it.
Till now i am not aware whether he had registered on line or not, just for having faith on him that he will register on line.
I request your kindself to look into the matter and confirm me by email or by phone [protected], whether registeration was done or otherwise and dealer may be suitable directed to act accordingly and entitled gifts may be delivered to me at the earliest.
looking forward for your valuable reply.
yours
c.k.sudheendra
I would like to inform that, I purchased levovo desk top on 18.10.2008, vide invoice No. 808 in my son's name (C.S.Anirudh, C/o C.K.Sudheendra, Kaktikar Bldg, 1st Floor, Sampige Rd, Near Mahaveer Apt. Sadashivnagar, Belgaum) from the authorsied dealer M/s Global Systems, # 18, Heda Ceramics Bldg, 2nd floor, Khanapur Road, Tilakwadi, Belgaum 590 006, Ph.[protected], (Prop. Sri Vikram). The following is the configuration.
1. Lenovo Ideacenter 5312-2KQ PC (DE 1.6, 1GB, 160, DVD/RW, 1YR)
2. 19"W Lenovo TFT LCD Monitor
3. Lenovo Bright Eye Camera
There was a Diwali offer when I purchased the desk top i.e 2 guaranteed gifts, for which I had to register on line. The above said dealer told me that he register one line on my behalf because I did not have the internet connection. I opted for 2 gifts viz., colour printer and fasttrack writst watch, the dealer viz, sri vikram confirmed for having registered the same and he also assured that i will be receiving the gifts in two months of time. Having full faith on the said dealer i kept silent for 2-3 months, after lapse of sweet 2 - 3 months when i enquired him about the gifts he said there was some problem in registering and the said gifts have not been despatched from the lenovo company, which was not informed to me earlier, though he had my phone number and postal address. I asked him why it has happened, his reply was not satisfactory to me and he assured he will get me the promised gifts from his side, but till now the said dealer is silent about it.
Till now i am not aware whether he had registered on line or not, just for having faith on him that he will register on line.
I request your kindself to look into the matter and confirm me by email or by phone [protected], whether registeration was done or otherwise and dealer may be suitable directed to act accordingly and entitled gifts may be delivered to me at the earliest.
looking forward for your valuable reply.
yours
c.k.sudheendra
RESPECTED sir,
I purchased lenovo G430 Series 415238 on 31.12.08 from Gigo Bytes, Solan, H.P
My redemption no is - RED-[protected]
I was promised 2 yrs warranty and a free gift of printer by sending the following documents to channel technology, noida
1. bill invoice xerox
2. redemption no printer copy
3. barcode
I sent the required document on 6.01.09.but till now i have not recieved a printer as per scheme.
sir, you are reqested to send the gift as soon as possible.Thank you
I purchased lenovo G430 Series 415238 on 31.12.08 from Gigo Bytes, Solan, H.P
My redemption no is - RED-[protected]
I was promised 2 yrs warranty and a free gift of printer by sending the following documents to channel technology, noida
1. bill invoice xerox
2. redemption no printer copy
3. barcode
I sent the required document on 6.01.09.but till now i have not recieved a printer as per scheme.
sir, you are reqested to send the gift as soon as possible.Thank you
dear sir,
I have perchage a lenvo leptop date[protected], the compnoy give me a printer after 5 day i am sending the 500 DD but i have not found the printer .I give all the formelity in sence of channel technologies, new dllhi and my REDENCAL CODE IS [protected].
I request you that give me my printer at few day . if you have any innformaion then contract my mobile no [protected] . your costemer
rakesh kumar sharma
vill & postBIKAPUR ;GHAZIPUR
(U.P)
I have perchage a lenvo leptop date[protected], the compnoy give me a printer after 5 day i am sending the 500 DD but i have not found the printer .I give all the formelity in sence of channel technologies, new dllhi and my REDENCAL CODE IS [protected].
I request you that give me my printer at few day . if you have any innformaion then contract my mobile no [protected] . your costemer
rakesh kumar sharma
vill & postBIKAPUR ;GHAZIPUR
(U.P)
I HAVE PURCHASED LAPTOP AND REGISTERED FOR FREE GIFT ON OCTOBER BUT TILL DATE NOT RECEIVED, I HAVE SEND A LETTER TO BANGALORE OFFICE AND FOUND NO REPLY
FURTHER I WILL LODGE A COMPLAINT WITH THE MINISTRY OF CONSUMER AFFAIRS
MY CONTACT NO IS [protected].
FURTHER I WILL LODGE A COMPLAINT WITH THE MINISTRY OF CONSUMER AFFAIRS
MY CONTACT NO IS [protected].
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Its fine i have fill up wrong serial number, but I have posted all decuments to them including original barcode and serial number of laptop. but i donot know why they are doing like that.please short out my problem.