[Resolved] Lenovo Desktop — Dissatisfaction against service vide Complaint No. P49TSJ2 | |||
I have a Desktop of Lenovo brand and using last from two years approx but within this duration the CPU has created the problems 4 – 5 times in mother board and all the times the problem rectified by your authorized service provider M/s PC Solutions Pvt. Ltd. 12, Sant Nagar, New Delhi-110065. Now again the CPU is not working last from 15 days and I have complaint vide Complaint No. P4TSJ2 dtd. 13th April and my machine is lying with M/s PC Solutions Pvt. Ltd. Last from 15 days approx and this time M/s PC solution is making another story, that they have told that the Motherboard has been changed from my machine while the same board was working and also fitted by M/s PC Solutions. I had talked to Mr. Shekhar, Mr. Rajiv and Ms. Asha from servicing department of M/s PC Solutions regarding my problem but nobody is ready to solve the issue at all. Can I expect this type of response/satisfaction label with the world class famous company specially in quality and response / satisfaction ? Therefore you are requested to kindly solve the problem as soon as possible. And machine details as under: Model: B12 Type : 8985 Serial Number : L9FH739 Thanks & Regards, M.A.KHAN O-44/3, BATLA HOUSE, JAMIA NAGAR, NEW DELHI – 110025 Mob: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
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Hence this PC is warranty under 3 year, so please login my complaint.
Therefore you are requested to kindly solve the problem as soon as possible.
And moniter details as under:
Type/Model: 6307-BTE
Serial Number : 1S6307BTEV1P4800