[Resolved] LG Electronics — SERVICE CENTER NOT RESPONDING WELL

[Resolved] LG Electronics — SERVICE CENTER NOT RESPONDING WELL

M Mr Rakesh Dixit from Anand, Gujarat

I Had Purchased lg multi split AC 2T LMA24TWAS1 on 26 may 2009 vide bill no 09R801862 from lotus electronics suryaasadhna survey no 182/2/1, choti Khajrani indore-01. tel no[protected]. which was installed by temperature control, lg-9, ahinsa tower, 7 m.g. road, indore-01.tel no [protected] sent by lotus themselves. On 28 may 09 1 unit of the multi split ac was not switching on. on contacting lotus again the same team from temp control came on 29 may 09 and took a component 'PCB' out vide service report no C9E2911.it was intimated that it will be repaired by 01 jun 09.The same has not been replaced or repaired till today. On contacting the service center they are not properly attending the call neither they are informing about status of complaint. thus this problem has taken now 9 days. air conditioner is still not working and authorised service center is not reponding or repairing it. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Kuna 1985

from Bhubaneshwar, Odisha

I hv purchased one LG Refrigerator M-19GMRSFF Sl No- 0017131N on 11/9/2005.
It was so defective, for which I made complaint several times i.e. on 3.10.2005/ 3/04/2006/ 16/03/2010 but did not received any proper service.
At last on 17/07/2010 LG staffs received the Refrigerator from me for exchange within this warranty period.

But yet I am waiting for the Refrigerator.

I am going to knock the door of legal house.

LG is not a citizen friendly company.

Prakash C. Khatoi
Gop, Puri Dist, Orissa

cell- [protected]