Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  LG Electronics — SERVICE CENTER NOT RESPONDING WELL

I Had Purchased lg multi split AC 2T LMA24TWAS1 on 26 may 2009 vide bill no 09R801862 from lotus electronics suryaasadhna survey no 182/2/1, choti Khajrani indore-01. tel no[protected].
which was installed by temperature control, lg-9, ahinsa tower, 7 m.g. road, indore-01.tel no [protected] sent by lotus themselves.
On 28 may 09 1 unit of the multi split ac was not switching on. on contacting lotus again the same team from temp control came on 29 may 09 and took a component 'PCB' out vide service report no C9E2911.it was intimated that it will be repaired by 01 jun 09.The same has not been replaced or repaired till today. On contacting the service center they are not properly attending the call neither they are informing about status of complaint. thus this problem has taken now 9 days. air conditioner is still not working and authorised service center is not reponding or repairing it.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

I hv purchased one LG Refrigerator M-19GMRSFF Sl No- 0017131N on 11/9/2005.
It was so defective, for which I made complaint several times i.e. on 3.10.2005/ 3/04/2006/ 16/03/2010 but did not received any proper service.
At last on 17/07/2010 LG staffs received the Refrigerator from me for exchange within this warranty period.

But yet I am waiting for the Refrigerator.

I am going to knock the door of legal house.

LG is not a citizen friendly company.

Prakash C. Khatoi
Gop, Puri Dist, Orissa

cell- [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    LG Electronics
    Customer Care Service
    Customer satisfaction rating
    55%
    Complaints
    6441
    Pending
    8
    Resolved
    3116
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View Full Information
    ADVERTISEMENT