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[Resolved]  LG Electronics — ABNORMAL SOUND 1.5 TON SPLIT AC

I HAVE PURCHASED 1.5 TON SPLIT AC 2 STAR RATING
ON 16 TH MARCH 2008 FROM BHILAI RADIO HOUSE, BHILAI ( CHATTISGARH)

ABNORMAL SOUND IS COMMING FROM FAN UNIT.SIX TIMES COMPLAINT IS ATTENDED BUT PROBLEM IS STILL PERSISTING.
TWICE THE UNIT IS REMOVED & RE FITTED . ONCE GAS GOT LEAKED IN PROCESS. THE FAN UNIT WAS DISMANTELED & FAN BUSHES WERE REFITTED. PROBLEM IS STILL PENDING.
MODEL LSA5WB2VF1 AE43DR1 - S.NO.801DRLY003936.
COMPLAINT NOS.W8C50201355/W8C42901637/W8C42805240/W8C42302625/W8C40402831/W8C40100134/W8C3...
THE SHOPKEEPER IS GIVING LG CUSTOMER CARE TELEPHONE NOS. ON COMPLAINT
THE LG CUSTOMER CARE IS NOT INTRESTED IN REPLACING FAN UNIT INSTEAD TRYING TO CHANGE ALL PARTS OF FAN UNIT ONE BY ONE. GOD HELP ME
CAN ANY BODY HELP ME
Complaint marked as Resolved 2020-08-14 00:08:16
Complaint comments  2 CommentsShare0Tweet0

Comments

Dear Sir,
Fire occurred in 2.0TR L.G. Make split unit Air Conditioner Indoor Unit at
our office on dt. 10.02.09 & Indoor unit damaged.
You are requested to send us your Engineer with offer for replacing or
repairing the Unit.
Also arrange to Visit of your Concern Technical Person for finding the
root cause of Fire because we are using approx. 100nos. of your Split
Units, Package Units & Cassete Air Conditioning Units in our offices at
A-4, Sec-24 / A-7, Sec-53 Office.
We are in process to install Airconditioners in our New Office project At
A-56, Sec-63 Noida for Covering morethan 20000Sq.Ft Area.

We are awaiting your early quick responce please.

Best Regards,
Adesh Rathi
Manager-Utility
ISGEC Group,
Saraswati Industrial Syndicate Ltd.
A-4, Sector-24, Noida-201301(U.P.)India
Tel.:+[protected], Ext.:510
Fax.:+[protected]
Mob.No.:[protected]
Email Address: [protected]@ijt.co.in
dear sir
we required specification and budgetory offer for split ac indoor model
indoor model no-LM- 3661021
CAPACITY- 2 TON

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