LG Electronics — Microwave

Address:North 24 Parganas, West Bengal

LG person came to service my microwave oven 2 months back. He left it in open condition. Now call center responds and gives a phone no. all the time That no never responds. the appliance is lying idle.no persons come to service. it is only lip service.

== A R Sit
[protected], [protected]
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microwave not working from one and no one can repair the microwave because spareparts are not available

Lg Microwave — MICROWAVE NOW REPAIRED STILL AFTER 2 MONTH

I HAD GIVEN MY MICROWAVE TO LG SERVICE CENTER FOR ITS REPAIR, THEY TOOK IT AND TOLD ME IT WILL TAKE 7 DAYS TO MEND IT.AFTER FIFTEEN DAYS THEY SAID THAT THEY DONT HAVE MACHINERY TO OPEN IT.AGAIN AFTER 5 DAYS THEY SAID THAT THEY HAVE ORDERED FOR THE PARTS IN NOIDA AND WHEN THEY GOT THE PARTS THEY STILL COUDNT REPAIR IT.THEY DIDNT INFORM US PROPERLY NOR CALLED ANY COMPANY OFFICIALS OR TECHNICAL PERSONS HAVING BETTER KNOWLEDGE THAN THEM.IS THIS KIND OF SERVICE THEY ARE TOLD TO GIVE THE CUSTOMERS?MY MICROWAVE IS STILL NOT REPAIRED NOR ANY COMPANY OFFICIALS HAVE RESPONDED TO US.WE ARE NOW PREPARING TO SUE THEM AND ARE ADVISING PEOPLE TO STAY AWAY FROM LG.
dear sir,

I have punched LG microwave in march 2009. Now I want to use but I got problem in using .I made my compliant to LG care(helpline no [protected]) on date[protected].further four time compliant .But I got no result .My compliant is N9C81812166.
I assure that you will take necessary action.

your
faheem
Hello,
I bought 1 microwave of LG and from the time i bought that it did not work well .
I made complaint many times and they repaired the microwave but still it is not working.

Now i want my microwave to be replaced. i don't want to get it repair again.
even they have changed the hole cabinet of the microwave but it is not working.

so now i request you to please get it replaced ..

Regards
Davinder kaur
Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team
The Microwave mc 8089PRR was purchased on[protected] from ezone Chinchwad Pune at Rs.13868/- The Co warranty was o one year & the option of extended warranty could not opt due to incomplete information
provided by dealer/company. For one year no complaint about functioning of product. Immediately after expiry of warranty period the product stopped working in Dec.2010. The technician attended & advised to replace the spares for which I paid Rs.2600/- besides his visit charges. Again as per his suggestion I opted the extended warranty for two years with additional payment of Rs.2000/- Thereafter up to Sept 2013 the product functioned without any problem. Again in Sept.2013 immediately few days after expiry of extended warranty period trouble started & it stopped working. The technician as usual attended & changed spares i.e. Maghtron & Transformer costing Rs.2100/- in addition to visit fees Rs.300/-
Now from Dec.16, 2014 the product is not working. From above chain of complaints it is clear that your product can not work continuously for more than one or two years without putting the customer into loss financially as well as mentally every year. You will appreciate that no common man can afford such recurring losses. It was expected from the reputed companies like you to take the corrective steps for quality of product on the basis of feedback from your authorised (?) Technicians. The reason for the trouble all the time is given about crocroaches.We took all the steps & actions to control the interference of crocroaches & also followed the instructions given by the Techniciaans. But in the world no house is totally free from nuisance of these insects. Our strong feeling is that your products are faulty we have been put in loss all the time. This time we resist to pay any charges including visit fees as a result complaint remains unresolved.The complaint No RNA [protected] is still unattended.You are requested to take the issue seriously & give the services good quality to the customers. More over I raise my the claim of Rs. 21000/- totally spend on this faulty product with in short period o 3-4 years or provide guaranteed services forthwith without any charges.

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