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[Resolved]  LG Electronics / vacuum cleaner — No parts

Dear Sir,
I had purchased a LG vacuum cleaner 2 years back. The hose of the vacuum cleaner has broken and has to be replaced. I asked the LG service center here in Trivandrum, Kerala for replacement of this part and repair of another part. This was done a month and a half ago. I have need of the vacuum cleaner for various purposes in the house regularly but these people have neither given a replacement hose or even called back to inform me about the status of the part. If the company cannot provide the parts then why do they sell the vacuum cleaner in the first place. I paid 5000 Rs for this one and if I have to pay 5000 Rs for a new vacuum cleaner each time a part needs replacement it is going to leave me penniless. I need some help with this problem and the ride the dealers are taking me here. The vacuum cleaner is a LG Spark V-C2620 Healthgaurd serial number 40HTA00631

Thanks
Ashok K. Alexander
Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShare0Tweet0

Comments

The complaint has been resolved. They supplied the parts as soon as they got my complaint I posted at their site and here
does your vacuum cleaner makes a lot of noise when u switch it on??????

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