LG India — no proper response

Address:Hyderabad, Andhra Pradesh

Hii,

I am very much fed up with LG customer services at hyderabad.We brought a washing machine from LG in MAR2006 and was working fine till 2009,then in July 2009 htey said that we need to change the entire circuit then it will work fine and replaced electronic circuit by charging Rs.3500 then again in July2012 our mechine stopped working and we immediately called LG customer service they came and checked and said that the bearing or something issue with drum need to replace it and if replace u need not look till another 5 or 6 years then we said ok and they charged Rs.4500 and replaced that one with old parts and arguing with us that it is new part,and dropped the washing machine and when they dropped the machine the was no power and we didn't had a chance to test it.but when we thought o[censored]sing it there is no power pass into it is not working. No response and was calling them daily and they say we are coming but no one is showing,so I need the response as soon as possible


What action can we take
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7057
    Pending
    0
    Resolved
    4003
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information