[Resolved] LG Mobile — imei invalid
I bought a LG mobile phone model number Kp220 one year before from an authrised LG mobile showroom.I got one year warrenty for my phone and now it is over.But the problem is that i received a message from my service provider(idea) that my phone has an invalid IMEI number and when i checked for first time i noticed that the IMEI number printed behind my phone is different from the IMEI number showing by typing *#06# on the phone.The problem is that now iam in chennai. I don't have the mobile documents with me,its left in my native place in maharashtra.My Imei number by typing *#06# is [protected] in the back side of mobile is[protected].My Sim is of reliance and the sevice provider had blocked my number Ihaven't changed my phone software or neither i haven't done any phone service after buying this phone.The service provider's says that i can't use this phone further because this phone does not contain a valid IMEI number.The customer care executive of my service provider says that they notice my phones mistake now only and they say that the can't provide my phone any network further.So what should i do to correct my phones mistaked IMEI number.
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Aug 14, 2020Complaint marked as Resolved