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[Resolved]  LG Refrigerator — NO cooling

I bought a 230 Liter double-door LG Refiragerator on March-09 from Big Bazar Lower Parel. The referigerator is not cooling. This is the 3rd time the fridge is having the same complaint. Ive complained to the customer care service centre on 13-06-09 at 10 am. But no one has attended for the whole day. I called 05 times from my Mobile No. [protected] to LG Customer Care servie but still no one came to attend for the whole day. All of my dairy and perishable products were spoiled. I have a 06 month old baby for whom I ve to store milk. All the milk has also been spoiled. Yesterday 03 litres and today 03 litres again. My mother is a diabetic and Ive also to store insulin in the firdge.
May please understand the gravity of the pain the company is giving to me for improper product.
I want the fridge to be replaced or may please givbe me my money back. Probability says 03 complaint in three months means the fridge may not last longer for even a year.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  6 CommentsShareTweet

Comments

SIR
I HAD REGISTER A COMPLAINT ABOUT MY LG REFRIGERATOR . NOW THE COMPLAIT IS NO COOLING. THE REQUEST ID IS S9C80807712 .YESTERDAY THE SERVICE AGENT NAMED BIJEESH CAME AND EXAMINED IT . BUT HE TOLD ME THAT YOU DIAL TO ON TOMORROW .BUT TODAY THERE IS NO REPLY.
KINDLY TAKE NECESSORY STEPS FOR THE ABOVE
THANKING YOU

MY CELL NO - [protected]

VIJAYAKUMAR T
SADHANA, NEAR HS JN
SOORANAD NORTH PO
KOLLAM
I have purchased one refrigeator model GL-278VA4-2009 on 29.05.09.I am facing lot of problem of cooling not happening. This is my 5th time complaint of same problem and all times my all vegitables and other parts were spoiled. LG service peoples came at all times and repaired, compressor changed, etc. After the repair 8-10 days its work properly then its came the same problem. So requesting you to change the unit as soon as possible. Ph no. [protected].

Umesh
INDORE
I have same complaint with GL-278VA4 I did called them up and asked them to look into it I havent heard it from them.

looks like GL-278VA4 model has serious issues.
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We have purchased LG Single Door Refrigerator (185 ltr ) in April/2010. Within this 7th month its cooling started reducing and now it became totally inoperative.We have registered the complaint and the technicians came. They filled the gas and after two days it started creating the same problem. Again we contacted the service centre The technician came and reported that this problem is due to the non-functioning of the compressor.Service centre people told that they dont have the stock to replace the compressor.For the past one month we can't use the refrigerator.Till date not received any response from the service centre. If they don't have enough stock, we suggest to replace the same. Request you to kindly do the needful at the earliest.

A.G Parameswaran
Maradu PO
Ernakulam
Kerala
email: achu.[protected]@gmail.com
During the shifting the tube must have cracked or from joints the gas may be leaking so after filling may be nitrogen tecnicians must check for leaks, rectify the problem and fill the freon.
I have purchased one refrigerator model GL-254 AMG5 on 05/08/2011.Up to 15/10/13 it works smoothly. Then on wards problem of cooling arises and complaint booked to your customer care and Technician repaired and charged me Rs. 1700/-.It woks 7 days and the same problem shows and I have booked complaint and Technician does something and repaired. After 7days the same complaint shows and complaint booked and technician checked and ordered for compressor and after 10 days compressor changed and says if still any complaint shows the refrigerator is to be carried to workshop. This is my 3rd time complaint of same problem and all times all my food and other things were spoiled. LG service peoples came at all times and repaired, compressor changed, etc. After the repair 8-10 days its work properly then its came the same problem. If the problem is for compressor why should I pay Rs 1700/- during the warranty period. So I request to refund my paid amount and suitable compensation for spoiled food items and time waste. Three complaints in one month means that the refrigerator will not last longer. Still any complaints occurs I want the fridge to be replaced by company. My Landline [protected] Mobile No [protected] . My first complaint No RNA[protected].

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    LG Electronics
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