LG Refrigerator — Refrigerator stand not provided

Address:

Hyderabad, Andhra Pradesh

Hi,
My name is Atif, recently I have bought a fridege from LG Electronics Showroom, ToliChowki, Hyderabad.
When I had gone to the store I was promised that I will be getting the fridge from warehouse, I insisted that I do not want the fridge which was displayed in the showroom. I noted down the serial number of the fridge in the display. Inspite of repeted saying to the shopkeeper he sent me the fridge which was on display. The defrost knob does not work as someone has broken it previously when it was on display.
The second thing which was promised to me was fridge stand, salesman had told me its not available currently and shortly it will be sent to my home. It's been a month even after repeated going to the store I get the same excuse.
Please look into it, I am very dissatisfied with the service provided to me and repeated lies.

Regards,
Atif