[Resolved]  LG Refrigerator Model No. Gr - T452xv — Urgent need to replace trays and bulb holder (socket)

Address:

Mumbai Suburban, Maharashtra

To,
The Manager, Customer Care Department
LG Electronics India Pvt. Ltd.,,
Mumbai

Ref: Model no. GR-T452XV

Sub: Urgent need to replace my refrigerators bulb holder (socket) and trays;

We have been facing problems with the bulb holder for a very very long time now. After several attempts and month of follow up, we received a call followed up by some service. The bulb holder problem was resolved but only for a few weeks.

We are going through the same follow up for months now. And it's frustrating dealing with such careless service providers.

We placed a call requesting two things: fixing the bulb holder and changing three of our cracked trays. We were fortunate enough to get through to someone over the phone and they were to come home and fix the problem of the trays within 48 hours. It has been three months and there's no sign of anyone and no call from LG!

Do not ignore this request and call me at the earliest to fix the issues.

Om Hemrajani
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