[Resolved]  LG Refrigerator — No cooling in fridge section & low cooling in freezer

Address:Haryana

I have a LG refrigerator model 462 PLC purchased from ABHI ELECTRONICS,J-138,sector-10 FARIDABAD vide receipt no.681 dt. 24.01.2005 in the name of WIPRO LTD.

It developed some problem of noise so we called MAA BHAGWATI AIRCONDITION booth no. 26 sector-21D who replaced FAN motor & charged Rs.1100 /= on 23.11.2011 vide their receipt no. 130
It again gave trouble of no cooling in fridge section & low cooling in freezer section in april 2012.Again person from MAA BHAGWATI was called who charged about Rs.1500 /= & fixed up new fan motor in fridge, but no improvement was noticed.
so I called xpert service centre whose Engineer Mr. Sanjeev filled up gas on 09.05.2012 & charged Rs.1550/= vide receipt no.1412. No improvement was noticed .Again on 10th may 2012 Mr.sanjeev engineer of xpert service centre was called who changed one sensor and charged Rs.950/= vide receipt no. 1415 dt. 10.05.2012
Again no improvement is noticed and it is HIGHLY UNSATISFACTORY.I called xpert service centre again but Mr.sanjeev is not responding.
My complaint no. is GH 619082 K at xpert serAAvice centre. on 09.05.2012

I'am now making a request through this mail with copy to LG to rectify the defect,otherwise i will report the matter to consumer court. I have all the records to fight the case.Hope for an acknowledgement & quick redressal of my complaint.

Farooq Saulat, House No.260,Sector-46, Faridabad
Mobile:- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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