Comments
1.5 Ton LG Split AC — No Cooling in AC
I have registered my complaints for 1.5 Split AC of LG Company which i was purchased from M/s A. K. Sales, Aligarh on 13.08.2010 but since then summer season has started my AC is not cooling proper, While i set it at 18 point which is the last coolig point, it does not decreases from 26-27, AC takes atleast 4 hours to come to this cooling point i.e. 26-27 whereas my room area is 12/14. My problem is still remain as it is from the month of march, 2011 since then i was continuing registering my complaints on toll free number of LG Company i.e.[protected] as detailed below :Ist Complaint was registered on 14.03.2011 No. RNA[protected]
IInd Complaint was on 24.03.2011
IIIrd Complaint was on 15.04.2011
IVth Complaint was on 02.05.2011
Vth Complaint was on 05.05.2011
VIth Complaint was on 07.05.2011
VIIth Complaint was on 11.05.2011 No. RNA[protected]
So many engineers were visited to my home but all had given different excuses, like, the problem is arrising due to the length of gas pipe, one said the problem is occuring due to gas charging, another is said it is due to compressure problem, the engineer has also changed the compressure of AC but the problem is not yet resolved, same is still awaited to resolve. Finally Aligarh LG Service Centre has been left to visit my home on my complaint and now avoiding me from the last 3 complaints with different excuses, then I my self went to service centre and talked to Sr. Manager of Service Center about my problem they also had given me a simple excuse and said we are looking your matter that may be resolved shortly.
Since the warannty period is going to an end till 12.08.2011 my problem may kinldy be resolved as immediate as possible.
SAQIB HUSAIN
137, Avas Vikas Colony
Jail Road, Near Pooja Public School
Aligarh-201001(U.P.)
INDIA
Mobile No. [protected], [protected]
LG - ROOM SPLIT AIR CONDITIONER — NO COOL AT ALL
We are having a 1.5 Ton, 4 year old 2 LG split a/cs under AMC. Some 4 months before the one A/c loose it cooling and a complaint was lodgged with LG people. The immediately attend the complaint but the problem was not solved. As soon as the technician left out the office the went back to the same leval.Last four months more than 6 technician attended the complaint but they are unable to solve the problem. Six technician told 6 nature of problem
1.There is case shortage 2. capaciter fail 3. more case is there. 4. ac fixed in a wrong place. 5. power shortage. 6. more dust.
Now, all the above problems being solved but the ac is still in the same condition.
In the mean time from 1st July 2011 onwards the AMC period over and we are keeping the AMC cheque ready for hand over with a condition "That A/c Must run properly atleast a single day"
But no one came to our office for rectify the mistake till today.
Expecting necessary action by the concered authorities.
P. Sundararaj
accounts.[protected]@gmail.com
LG SPLIT AIRCONDITIONER — AIR CONDITIONER NOT COOLING
MY LG SPLIT AIR CONDITIONER MODEL NO LSA 12U1RDE1 IS UNDER AMC TILL[protected]. IT HAS DEVELOPED THIS GAS LEEK PROBLEM FROM APRIL2012 AND STILL HAS NOT BEEN RECTIFIED TILL DATE.RNA[protected] DT[protected]
RNA[protected] DT[protected]
RNA[protected] DT[protected]
RNA[protected] DT 1-6-2012
THE SERVICE AGENCY IS EBR ENTERPRISES CHENNAI WITH WHOM I HAVE MY AMC DONE AS THEY ARE THE AUTHORISED SERVICE PEOPLE.
I AM SURPRISED THAT LG IS NOT TAKING CARE OF ITS CUSTOMERS AND DOES NOT HAVE
PROPER SERVICE PERSONAL. IT IS ANNOYING THAT I AM IN AMC TILL 2015 AND NOT ATTENDED TO.
Bossu,
Evannunga ellam thiruttu pasanga. Vera nalla branda pathukuvoam.
Same blood.
Naan MMDAla irrukaen.
Enakku AMCa mudiya povudhu. Complaint log panna, evanunga namala mathikarathae illa.
Inima LG pakkamae povatheenga, enna pola.
Evannunga ellam thiruttu pasanga. Vera nalla branda pathukuvoam.
Same blood.
Naan MMDAla irrukaen.
Enakku AMCa mudiya povudhu. Complaint log panna, evanunga namala mathikarathae illa.
Inima LG pakkamae povatheenga, enna pola.
Dear customer
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
2 Ton Ac And 1.5 Ton Ac — Not cooling
We Have Taken 2 AC Of Lloyd Company From Vijay Sales On 04/02/20121. 2 Ton AC
2. 1.5 Ton AC
from date of purchase the 2 Ton AC Was not Cooling we complaints 3 to 4 time in Lloyd service center they did not rectify the problem.
they always come and only clean the AC and went. they not even rectify the problem
Now other AC of 1.5 Ton is not working properly we file other complain in Lloyd service center the technician visit and told that the compressor is not working we have not use for a month and its compressor is not working we are asking for replacement for both AC but they are not give replace since we have not use both AC for more than a month and its compressor and other part are getting faulty so we are asking for replacement and they are not giveing it
Please look in to this matter and give a positive output from this
Thank You
the 2 Ton AC complain no is LEEL[protected].
the 1.5 Ton AC complain no is LEEL[protected].
61%
Complaints
7054
Pending
0
Resolved
4000
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
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LG Split AC 1.5 Ton — A bad sound coming from inner part
a very bad sound is coming from the inner part of the ac.