[Resolved]  Liberty Shoes — Worst quality and service

Address:

Jalandhar, Punjab

We bought liberty glider shoes on 12-12-12 from 408, lajpat nagar, jalandhar. After coming home, when I wore the shoes, my ankles got injured as the shoes rubbed against the skin and removed it from my ankles. I took the shoes to the showroom and reported the problem. They kept the shoes for 4 days. When I went to collect them, they told me that they had been fixed. The shoes had became too dirty and I told them to return them in the same state of cleanliness as I gave them but they refused and said that it is natural as the shoes were taken for repair and it is not their responsibility. Seeing that they were not ready to listen, I came from there. After coming back, I found the shoes had still the same problem. But i started wearing the shoes thinking maybe it will get better with time. But only after a month the shoes have begun to open from its sides. The quality of the shoes is really bad and the service, of the showroom is pathetic.
Article number - 11157
Size - 43
Invoice number - 5933
Purchase date[protected]
My mobile number - [protected]