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[Resolved]  Lic Chengannur Branch / Jeevan Suraksha — Non responding of Chengannur Branch

Pension Plan JeevanSuraksha P.No.[protected]:will vest on 22.03.2010, Which was maintaning with Ernakulam Br.No.2. I have requested them to transfer to LIC, Chengannur Br.(Kottayam Division) for future operational convenience. The option forms sent by Ernakulam branch duly completed by exercising option sent it to Chengannur Branch on 06.10.09. There after, made several attempts to contact them over phone as well as by E'Mail. But no response emanated from Chengannur Br.
My request is to investigate the callous attitude of the Branch Management and to make them inform me the fate of my policy and whether endorsed the option exeercised by me.
If the attitude of Chengannur branch is like this, I really fear that what will be my fate if the policy is serviced at the mercy of this branch people during my remaining life time.
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

Comments

I have sent several emails to this branch to obtain information about my current policies, even to the attention of Branch Manager. Nobody has responded to me yet. From overseas it is very difficult to communicate if the management has no courtesy or ownership to deal with our queries. When Honey Rajan was working there I used to get prompt reply however, she is now working @Kottayam Office and is not fair to trouble when she doesn't work there. I want someone to look into my email as soon as possible. I have even asked for a phone number to contact which is still not available

Vijaya Panayacherril
dear sir,

kindly send me the email id of chengannur branch, Alleeph Dist.

Thanks
Mathai Mathew

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    Life Insurance Corporation of India [LIC] Phone
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    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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